Ultimate Upsell & Cross‑Sell , 49 reviews
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I have spent a lot of time searching for the best upsell app and I have tried more than 5 similar apps but none of them are even close to what Ultimate Upsell in terms of simplicity and functionality. It simply works and it covers almost all the bases of upselling. It truly lives up to its name! Keep up the good work and keep improving the app!
They was very helpful with helping me get the app up and running. Great customer service . And the app works wonderfully
Hi, thanks for the feedback. Sorry about the inconveniences. We did reply to your email within 24h or less. Last reply we sent was suggesting you to let us build the setup of your upsell(s), but we didn't get an answer to it.In this email, we were asking more details to be able to build at least one upsell for you (items, locations, etc). I see now that the app is uninstalled, do you still want us to give it a shot and try to set up 1 upsell for you?
We also said " When I add this app my recharge cart does not work. When I take it away it does work.", did you enable the Recharge app in our app's Settings > Upselling subscription ?
I guess thank you is not enough. Thank you team for this support. appreciated it. Your app is one of the best out there. I tried many but i always came back to this app. Again thank you.
Great app, easy to use and has some nice features and customisation options. The support is fantastic - very responsive and went above and beyond to assist.
Used this app for a number of months now and never been very pleased with it. The main issue is that the pop up is soooo slow to load so customer's have already moved on before it comes up.
Also there's lots of issues with it not working if you try to include it in-theme. Particularly at checkout it didn't work at all
And the analytics don't track well. It regularly counts purchases where none have occurred and there's no real analytics dashboard so you can't go in and scrutinise how well it's doing
This app is great. The fact that this works so well with no coding is fantastic. I tried a competitor and spent over an hour trying to change theme file code. Couple this with the great support and this is a must have app.
This app was recommended by a friend and I'm very impressed with all the tools available, the well thought admin page and the stellar support. As a new app there are a few things to fix here and there, but the support community via Slack is awesome and very prompt to tackle these issues.
I've only been testing the app for a day but will come back with an update when the trial week is about to expire. Right now it definitely looks like a keeper.
I started using this app in 2018, it seemed to work good at the time and my up sales were selling but then in 2019 after running several adds with no sales or even add to carts from my up sales I checked into it further and the app has not been working for quite some time. I uninstalled the app and now still being charged for the app service. Not happy...I removed the app and do not wish to use any more, it was not working prior to the last 2 add campaigns, the products used were available, it used to work at checkout last year, I made no changes, I tested it several times and after still not working I uninstalled. I am not going to reinstall to have it checked again. I just do not want to be charged any more for an app that is not working.
Thanks for the feedback. Did you try to contact us previously for us to have a look at the issue? There might be many reasons, like maybe the upsold products were out of stock, that's one of many possible causes. If you still want us to have a look, please accept our login request.
About the app charge, it happened because our app's billing cycle is different than your Shopify subscription billing cycle, meaning the app makes a charge and then a few days (or weeks) later, you pay your Shopify subscription and you're charged the app fees at the same time. We can process a refund if you wish to, up to the last 30 days (that's what Shopify's App Credits API allows us to do). Otherwise, you can open a refund request via Shopify Billing.
This app was great because it allowed to bundle products and have the offer pop up on the products I specified AND in the cart. It converted fairly well. Then it just stopped working. I contacted support and didn't hear back. So when it worked, it was great.
Amazing app and amazing customer service. Only one that worked for us and the team helped us customise. Definitely recommend.