UpCart—Cart Drawer Cart Upsell

UpCart—Cart Drawer Cart Upsell

Reviews (667)

Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the side cart functionality that enhances the shopping experience by allowing easy management of items, potentially increasing sales and AOV. They appreciate the customizable upsell features and the clean, professional design that fits well with existing themes. The customer support team is noted for being responsive and helpful in resolving issues, further enhancing the app's effectiveness and merchant satisfaction.

December 14, 2024

very good and effective app overall, but incredibly POOR customer service. We are in the most important & lucrative season of the year, there is a small issue we are having with this app. but no concrete support in the past 15 days, this is very very disappointing. so I wouldn't recommend this app unless they improve their customer service!

CarPlayBox
United States
Over 1 year using the app
December 10, 2024

Really helpful, John helped and sorted our problem within minutes. App works great, especially the upsells to add products on at the end.

Tuffa Boots
United Kingdom
26 days using the app
AfterSell by Rokt replied December 11, 2024

John will love this! Thank you so much for sharing your great experience with our support and how you're enjoying our app! We really appreciate it!! 🙏 We look forward to continuing to grow with you so please let us know if there's anything we can do to assist you in the future! 😁

Edited December 8, 2024

it is a great app to increase conversions, it just really sucks to see they hide their pricing from their app within shopify. they only show it on here. Very sneaky for upcart to do this. For example i pay 30 dollars a month but saw some orders in Q4, after getting only 1000 orders they charged me $30 plus an extra $60 on top of that for "usage fees". Very sneaky and is quite wrong. The customer service said they try to be as transparent as possible about the pricing. But not having it anywhere on the app is the farthest thing from transparent. Save your hard earned money and try and find a better app.

UpriseAthlete
United States
6 months using the app
AfterSell by Rokt replied November 6, 2024

Your loyalty mean so much to us, we really appreciate it! We think our support team is pretty great too and works hard to respond quickly to all our merchants. We look forward to continuing to work with you and love to hear any feedback you may have for us now or in the future!

-The UpCart Team

March 31, 2025

easy to use and very helpful

Toddy Towel
Australia
Over 1 year using the app
AfterSell by Rokt replied April 2, 2025

Thanks a ton! Really glad to hear it's been easy to use and helpful! 😊
Please let us know how we can continue to assist you 🙏

September 24, 2024

Have found the app to be great so far. Was simple to add to our website. We also wanted to make the sticky cart icon smaller and John was so helpful. Changed it straight away for us, was easy and really quick service. Definitely recommend!

Holtsee Australia
Australia
2 months using the app
July 26, 2024

Great app and even better customer support - spoke with Cameron and he coded everything I needed to customize my cart within minutes the guy is a machine. Super happy with the experience

Limitless X
United States
7 months using the app
November 13, 2024

This app has been a major disappointment. UpCart promises increased conversion rates, but the reality is far from it. The app consistently freezes when adding more items, making it frustrating for both store owners and customers. It’s unreliable, and the lack of any custom coding or flexibility leaves much to be desired.

Customer service is practically non-existent. There’s no support from any real experts, and you’re left to fend for yourself when issues arise. It’s clear that the developers are more focused on maximizing profit than providing a quality support and app. There are far better apps available with responsive support and real customization options. Save your time and money—look elsewhere!

Simeon Vintage
Netherlands
Over 1 year using the app
November 7, 2024

Dom was very fast and professional with his response to all my issues. He helped fix my cart and now my store generates more revenue all thanks to Dom and his great team over at UpCart. Highly recommend!

NourishNaturals
United States
About 2 months using the app
AfterSell by Rokt replied November 16, 2024

Dom will be so excited to read this review! We're thrilled we were able to help you generate more revenue and we look forward to continuing to grow with you! 😁

November 22, 2024

Highly Recommend UpCart!
The drawer cart upsell functionality in UpCart is very easy to use and features a clean, well-designed interface. It integrates seamlessly with my existing theme and has significantly improved the overall look and feel of my drawer cart. The app also offers a wide range of additional features that I’m excited to explore, making it a great addition to any Shopify store.

What truly sets this app apart is its exceptional support team. They went above and beyond to help me resolve an issue I encountered, providing prompt and effective assistance. I’m very happy with UpCart and would definitely recommend it to anyone looking for a reliable, feature-rich upsell solution.

The Energy Group NZ Limited
New Zealand
6 days using the app
AfterSell by Rokt replied November 30, 2024

Thank you for such an incredibly thoughtful review! Our support team is so grateful for your kind words 🙏. We do our best to ensure the app is as user friendly and easy to use as possible, integrating with Shopify's Themes and with our Custom CSS and HTML, you can make the cart look any way you'd like! Please let us know if we can assist with using any of those other additional features and we'd be more than happy to go over those with you. 😁

November 9, 2024

Highly recommend it to those trying to increase their AOV. Many features included and great customer support that responds quickly and is very effective in helping.

Luxora™
United States
27 days using the app
AfterSell by Rokt replied November 12, 2024

Your recommendation really means lots to us! Thank you for taking the time to leave us this wonderful review 😄 We can't wait to see all the success we'll have together!