Overall rating
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, customization, and ability to boost Average Order Value (AOV) and conversion rates. Its flexibility for targeted upsell and cross-sell offers, seamless integration with checkout, and responsive support team are highly valued. The clean design, effective upsell module, AI-recommended products, and analytics section are praised for increasing sales and tracking performance. Some found it useful in resolving issues with other apps or their Shopify theme.

September 7, 2023

For me, on Shopify, the "Add to Cart" statistic was no longer displayed (The display was always at 0). When I asked for support, I was always told to contact Shopify Experts, which makes me wonder why the team behind this app can't solve this problem on their own. I will now look for another app and also advise against this app, because here you only have problems and the support is also equal to 0.

16 days using the app
May 5, 2023

Terrible app, messed up completely our store including direct buy links, doesn't work with currency converters, support not replying. A total mess.

Galileo FX
About 22 hours using the app
AfterSell replied May 5, 2023

I am really sorry that you had a negative experience. I believe this bug is being caused by conflict with the currency converter app on your site. There are 10,000+ Shopify Themes and Apps on the market, so there is sometimes a chance that one of these themes/apps breaks UpCart's functionality.

Our team is always here to help though! I have sent you message directly through email and will continue the conversation there.

I will do my best to turn this negative experience into a positive one for you 🙏.



Co-founder @ UpCart