UpCart—Cart Drawer Cart Upsell

UpCart—Cart Drawer Cart Upsell

Reviews (962)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this cart drawer app for boosting conversion rates and average order values through its customizable features like in-cart upsell options and location-based free shipping thresholds. The app integrates seamlessly with various themes, offering a clean and adaptable interface. Its reliable performance across different markets and responsive customer support, assisting with custom code changes and feature explanations, are also noted benefits.

September 5, 2024

"Disappointing Experience - Lacks Key Features and Poor Support from John"

I had high expectations for UpCart, but it ended up being a big letdown. The platform is missing key features that are crucial for a smooth e-commerce experience. To make matters worse, after I uninstalled it, it left behind a lot of code on my website, which caused unnecessary clutter and required manual clean-up. I reached out to support, specifically to John, but he was completely unresponsive, offering no help at all. Overall, UpCart is not worth the trouble. Stay away if you want a reliable and well-supported product!

Cali Tiger
Australia
3 months using the app
September 9, 2024

Mark was incredibly helpful, instant results and full knowledge base! Great support and incredible API hats off to the developers and hiring staff in charge of Mark - he's a great asset to your team.

Crystal Clear Arizona
United States
4 months using the app
November 10, 2024

Perfect customer services!

Scrubi
Israel
23 days using the app
AfterSell by Rokt replied November 12, 2024

😍 Thank you so much!! We're super happy that you loved our support! Let us know if we can help with anything else!

December 5, 2024

Hailey was great; she was able to fix the issue where nothing would show up in the cart. Very quick support. Thanks Hailey

Jetset Essentials
United States
About 3 hours using the app
AfterSell by Rokt replied December 9, 2024

Hailey will love this! Thanks for letting us know how quickly she was able to resolve the issue of nothing showing in the cart for you! ❤️. Please let us know if we can assist with anything else in the future 😁

December 12, 2024

Great support! Very patiently and kind. Great app

Azouna
Germany
25 days using the app
AfterSell by Rokt replied December 22, 2024

Thank you so much for taking the time to leave us such a kind review 😀 Please let us know if there's anything we can do to improve your experience with us 😄

September 8, 2024

Super fast service from Patti, 100% efficient, I loved it!

Effortless Glamor
United Kingdom
6 months using the app
December 9, 2024

Doesn't work- Not a fan of apps that hold my customers ransom in such a way.
5 Days into my Selling Plan trial it disabled all purchases (not just upsells) demanding I get a Selling Plan despite being on the "free" trial for it.

The Poop Coffee
Australia
5 days using the app
AfterSell by Rokt replied December 24, 2024

Hi there!

I took a look at your support ticket, and it seems you may have left this review on the wrong app!

Based on the images you sent us in the support ticket, you must have meant to leave this review on the app called "Buy Button". The images you had sent us picture the "Buy Button" app and not UpCart.

I suggest reaching out to the "Buy Button" app's support team so they can look into this issue for you and possibly offer compensation for the lost sales as well!

If you do ever have any concerns with UpCart, please let us know at Support@UpCart.app and we'd be more than happy to look into them!

Hope you have a wonderful day, thanks!

October 10, 2024

Wonderful Customer Service. Great app so far! Thanks for your help guys.

Maudelles
United Kingdom
9 days using the app
September 10, 2024

Excellent app. Had some issues with the cart, their support agent Dom sorted it in two minutes.

KidsElation
New Zealand
23 days using the app
September 27, 2024

Great support from Michelle absolute legend from actually going into my store and fixing the issues, thanks for the help, I really appreciate it

Official Gotcha Bros App
Australia
3 days using the app