UpCart—Cart Drawer Cart Upsell
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (959)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this cart drawer app for boosting conversion rates and average order values through its customizable features like in-cart upsell options and location-based free shipping thresholds. The app integrates seamlessly with various themes, offering a clean and adaptable interface. Its reliable performance across different markets and responsive customer support, assisting with custom code changes and feature explanations, are also noted benefits.
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I had originally written a 1-star review because something on my invoice did not add up and I thought UpCart was charging a percentage of my sales.
Their team reached out to me and patiently explained to me their pricing model and how that works. They clarified all of my doubts and it's clear that they really care about their product and having happy customers.
Because of that experience, I'm amending my review to 4 stars. I don't give 5 stars, because I still don't understand why this tool can't be a one-time subscription model regardless of how many orders I have on my shop.
However, if you're looking for a nice cart drawer solution, and don't mind their pricing model, this tool has been a breeze to install and use!
Hi there Simple Germany!
I'm really sorry to hear about your poor experience with our pricing! If you have feedback on how we can word the pricing better to reduce confusion, please let us know and we'll do everything in our power to ensure it's clearer in the future.
With that in mind, allow me to explain why UpCart's pricing is structured this way. UpCart isn't just an upselling app, and this is why we don't charge on a per-upsell basis.
UpCart's main value is giving your customers a convenient, always accessible, and easy way to manage their cart while browsing your store. Normally they'd have to load a whole new page (.../cart) to do so, which adds friction to the transaction and may increase churn.
The best way to judge UpCart's impact is by looking at the number of orders generated, since every order interacts with UpCart and gets value from it.
I completely understand the frustration around the pricing, I recommend continuing the conversation with our support team (clicking "I need more help" on the bot will redirect the conversation to our team) so we can help improve your experience with the app.
Thanks again for your honest review, and we hope to hear from you in the support inbox soon!
- The UpCart Team
I've had Upcart for about a year now and no problem so far.
It has definitely helped increase sales.
It is an awesome app. Easily customizable, and has all the different modules I need. It even has subscription upsell modules. We were able to configure the cart drawer exactly how we wanted to and customize it to our brands colors and aesthetic.
We're so happy to hear that you enjoy all the modules UpCart has to offer! We do our best to make UpCart as user friendly and flexible as possible 😀 It's awesome you were able to customize the cart to your brand, it's one of the things we're most proud of with UpCart. Thank you so much for your loyalty and we look forward to continuing to work with you in the future 😁
- Everyone at UpCart
Nice
Thank you so much for taking the time to leave us a nice review! Please let us know if we can do anything in the future! Thank you for staying and growing with us over the last 9 months, we really appreciate it 🙏
UpCart is being a fundamental app in our growth. The flexibility and support are excellent. We've seen growth in not only our conversion rate, but also in AOV.
We are so humbled, 🙏 thank you doesn't seem enough. Thank you for trusting us to support and help your business grow and we're incredibly grateful for your kind words! ❤️
Absolutely appreciate your timely response for a time sensitive situation. Luckily the issue was on my side and not the app. The app is a game changer with customer service to match.
Much gratitude,
D
Hey D!
We're so happy that we were able to help you quickly :) Thank you so much for your kind words and we are really excited to working with you! Let us know if we can help with anything else :)
- The UpCart Team
great app with great features and staff!
Thank you so much for taking the time to share your kind words about our app, it's benefits, and our wonderful staff! We look forward to continuing to work with you and seeing you grow 😄
satisfied
Very good app, John helped me with a few changes I needed to make in the code and did it extremely fast on the spot.
it is a great app to increase conversions, it just really sucks to see they hide their pricing from their app within shopify. they only show it on here. Very sneaky for upcart to do this. For example i pay 30 dollars a month but saw some orders in Q4, after getting only 1000 orders they charged me $30 plus an extra $60 on top of that for "usage fees". Very sneaky and is quite wrong. The customer service said they try to be as transparent as possible about the pricing. But not having it anywhere on the app is the farthest thing from transparent. Save your hard earned money and try and find a better app.
Your loyalty mean so much to us, we really appreciate it! We think our support team is pretty great too and works hard to respond quickly to all our merchants. We look forward to continuing to work with you and love to hear any feedback you may have for us now or in the future!
-The UpCart Team