UpCart—Cart Drawer Cart Upsell

UpCart—Cart Drawer Cart Upsell

Reviews (962)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this cart drawer app for boosting conversion rates and average order values through its customizable features like in-cart upsell options and location-based free shipping thresholds. The app integrates seamlessly with various themes, offering a clean and adaptable interface. Its reliable performance across different markets and responsive customer support, assisting with custom code changes and feature explanations, are also noted benefits.

October 14, 2024

Great app, really improves my CVR and AOV, very helpful staff who are incredibly responsive and effective. I have used upcart on multiple stores and there has yet to be an issue they could not fix!

Lunaris
Ireland
5 months using the app
October 28, 2024

Very good app, John helped me with a few changes I needed to make in the code and did it extremely fast on the spot.

Signet Collection
Israel
8 months using the app
October 18, 2024

i had an issue related to my cart and i tried to reach the support, within just 2 minutes Michelle reached out to me and solved my problem with ease in just 5 minutes. It was so quick and hassle free. Great support and i will highly recommend Upcart

RadianceRack
Canada
4 months using the app
October 8, 2024

I cannot say enough amazing things about UpCart / AfterSell and the support!!! Support team hopped on last minute when I urgently needed to migrate from a competitor app to UpCart due to some issues with conversion on the other. Patti hopped on a call with me close to 11pm at night to walk me through the launch and it could not have been an easier launch. The ability customize the cart and easily has already been a game changer. Cannot thank the team enough!

ARMRA
United States
About 2 months using the app
September 25, 2024

I had the absolute pleasure of working with Jordan from the support team at UpCart Cart Drawer, and I can't express enough how impressed I was with the level of service I received. Jordan was an incredible asset throughout the entire process. From the moment I reached out, the response time was lightning fast—less than a minute! In today’s world, where long waits and slow responses are the norm, this was a breath of fresh air.

Jordan quickly understood my needs and was able to resolve every issue I had with absolute precision. Not only did he assist me with my concerns, but he also executed all the changes exactly as I requested, without missing a beat. His attention to detail, professionalism, and thorough knowledge of the UpCart Cart Drawer app truly stood out. He ensured that my cart was customized and functioning just the way I wanted, and he did so with remarkable efficiency.

If you ever have the chance to work with Jordan, consider yourself lucky. His expertise, patience, and commitment to customer satisfaction are beyond exceptional. It’s rare to find such dedicated support, and I can confidently say that Jordan sets the gold standard. UpCart is fortunate to have him on the team!

Highly recommend Jordan for all your support needs—trust me, you won’t be disappointed!

TIGHTIES
Germany
9 months using the app
Edited December 8, 2024

it is a great app to increase conversions, it just really sucks to see they hide their pricing from their app within shopify. they only show it on here. Very sneaky for upcart to do this. For example i pay 30 dollars a month but saw some orders in Q4, after getting only 1000 orders they charged me $30 plus an extra $60 on top of that for "usage fees". Very sneaky and is quite wrong. The customer service said they try to be as transparent as possible about the pricing. But not having it anywhere on the app is the farthest thing from transparent. Save your hard earned money and try and find a better app.

UpriseAthlete
United States
6 months using the app
AfterSell by Rokt replied November 6, 2024

Your loyalty mean so much to us, we really appreciate it! We think our support team is pretty great too and works hard to respond quickly to all our merchants. We look forward to continuing to work with you and love to hear any feedback you may have for us now or in the future!

-The UpCart Team

October 10, 2024

UpCart's technical support is truly exceptional. The team is quick to respond, always helpful, and ready to assist with any questions you may have. Huge shout out to Mark for his incredible work!

HAVEN JONES
United States
About 1 year using the app
November 13, 2024

This app has been a major disappointment. UpCart promises increased conversion rates, but the reality is far from it. The app consistently freezes when adding more items, making it frustrating for both store owners and customers. It’s unreliable, and the lack of any custom coding or flexibility leaves much to be desired.

Customer service is practically non-existent. There’s no support from any real experts, and you’re left to fend for yourself when issues arise. It’s clear that the developers are more focused on maximizing profit than providing a quality support and app. There are far better apps available with responsive support and real customization options. Save your time and money—look elsewhere!

Simeon Vintage
Netherlands
Over 1 year using the app
November 7, 2024

Dom was very fast and professional with his response to all my issues. He helped fix my cart and now my store generates more revenue all thanks to Dom and his great team over at UpCart. Highly recommend!

NourishNaturals
United States
About 2 months using the app
AfterSell by Rokt replied November 16, 2024

Dom will be so excited to read this review! We're thrilled we were able to help you generate more revenue and we look forward to continuing to grow with you! 😁

December 10, 2024

Really helpful, John helped and sorted our problem within minutes. App works great, especially the upsells to add products on at the end.

Tuffa Boots
United Kingdom
26 days using the app
AfterSell by Rokt replied December 11, 2024

John will love this! Thank you so much for sharing your great experience with our support and how you're enjoying our app! We really appreciate it!! 🙏 We look forward to continuing to grow with you so please let us know if there's anything we can do to assist you in the future! 😁