UpCart—Cart Drawer Cart Upsell

UpCart—Cart Drawer Cart Upsell

Reviews (1,000)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
    942
  • 2% of ratings are 4 stars
    18
  • 1% of ratings are 3 stars
    7
  • 1% of ratings are 2 stars
    7
  • 3% of ratings are 1 stars
    26
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and average order values through its customizable cart thresholds and upsell features. It integrates smoothly with Shopify themes, enhancing cart pages aesthetically and functionally. The drawer cart upsell is noted for its ease of use and brand compatibility. Merchants also praise the responsive support team for efficiently handling installation and customization issues.

February 14, 2024

Customer service responding to late

Laviedos
Belgium
5 months using the app
January 17, 2024

I see all these stellar reviews. But we never were able to test it actually. Customer service took forever to finally never help during trial. Were they just waiting for us to be charged and hooked? Not sure. Customer service was arguing with us for no reason. We just wanted exactly what was on the demo store. Don't advertise something you don't implement for customers. I would recommend doing custom work with a good dev. On the long run it would be cheaper.

Pastreez
United States
10 days using the app
January 30, 2024

App works fine, but we uninstalled it in free trial and still were billed 14.99 weeks later. Thats not good customer service.

Daporeo
United States
8 days using the app
May 5, 2023

Terrible app, messed up completely our store including direct buy links, doesn't work with currency converters, support not replying. A total mess.

Galileo FX
Italy
About 22 hours using the app
AfterSell by Rokt replied May 5, 2023

I am really sorry that you had a negative experience. I believe this bug is being caused by conflict with the currency converter app on your site. There are 10,000+ Shopify Themes and Apps on the market, so there is sometimes a chance that one of these themes/apps breaks UpCart's functionality.

Our team is always here to help though! I have sent you message directly through email and will continue the conversation there.

I will do my best to turn this negative experience into a positive one for you 🙏.

Best,

Armon

Co-founder @ UpCart

April 18, 2024

RYSE
United States
7 days using the app
January 9, 2024

CaseRally
United Kingdom
4 minutes using the app
1 3
1 3