
UpCart—Cart Drawer Cart Upsell
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (666)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value the side cart functionality that enhances the shopping experience by allowing easy management of items, potentially increasing sales and AOV. They appreciate the customizable upsell features and the clean, professional design that fits well with existing themes. The customer support team is noted for being responsive and helpful in resolving issues, further enhancing the app's effectiveness and merchant satisfaction.
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I was very confused when I start using this app then I reached out to the customer service team for further help Patti was one of the customer service team member she was amazing Teach me every thing step by step even send me video how to fix thing in app highly recommend this app
Thank you so much for the kind words! 😊 We're so glad Patti was able to guide you through everything and make the setup easier. We’re always here to help, and it means a lot to hear that you had such a great experience. Thanks again for the recommendation! 💛🙌
Great app! Upped my AOV by quite a bit, highly recommend if you have bundled items like tracksuits. Jacinda was super helpful and very responsive when one of my customers was having a problem checking out. She found an issue in my code and we got it fixed super quick. I really appreciate the speedy customer service as it limits the time it takes to solve problems in my business. A+!!
Thank you for your awesome review! 🚀 We're so glad to hear that UpCart has helped boost your AOV and that our support team, especially Jacinda, was able to assist you quickly and effectively. We know how important it is to keep things running smoothly, and we're always here to help whenever you need. Wishing you continued success with your store—thanks again for the A+ rating! 😊🎉
Brandon was so incredibly helpful and helped me problem solve with intense detail until we figured out the problem!
That’s amazing to hear! Brandon will be so glad to know he could help! 😊 We love going the extra mile to solve problems together. If there’s anything else you need, we’re just a message away!
Brandon was really helpfull, he solved my issue in few minutes. Great app also.
Thank you so much for the kind words! 😊 We're so happy to hear that Brandon was able to jump in and solve your issue so quickly. We'll be sure to pass along your shoutout to him! Thrilled to know you're enjoying the app too! Let us know if you ever need anything else. 💬✨
We have only had a little awhile but its increased our sales and it works flawlessly! Highly recommend you customize your cart with this.
Thank you for sharing your experience! 🙏 We're thrilled to hear that customizing your cart has already made a positive impact on your sales and is working flawlessly for you. It’s great to know that you're seeing results so quickly! 🎉
We truly appreciate your recommendation and are excited to see your continued success. If you ever need any assistance we’re always here to help. Happy selling! 😊
So far I’m really impressed with UpCart. The layout is super clean and intuitive, which made setup a breeze. I’ve run into a couple of hiccups, but every time support—whether through the AI or a real person—handled it quickly. My store’s not live yet, so I can’t speak to results just yet, but the experience has been smooth and I’m excited to see how it performs once we launch.
Amazing support system! They are really helpful especially when I am looking a setting and I can't find it. Love it!
Thank you so much for the kind words! 😊 We're so glad to hear our support team has been helpful when you needed a hand navigating the settings. It means a lot to know you're loving the experience! We're always here if you need anything! 💬✨
app stopped working , alot of glitches, free gifts not working, text all over the place. customer support does not exist. there is one agent switching between dozens of merchants. run away!
UpCart has the BEST customer support team out of every vendor that we work with. They are the best!
Wow, thank you so much! 🤗 That means the world to us! We’re so glad our support team has made such a strong impression. We’re always here to help and truly appreciate being part of your success! 💛🙌
1/5 - Disappointing Experience
This app is full of bugs that never seem to get fixed. They promise improvements, but the same issues persist, making it frustrating to use. On top of that, the customer support is terrible – no real solutions. It feels like the developers don’t care about user feedback. Definitely not worth the hassle. Avoid it if you can!
Hi, thanks for your honest review, and we're really sorry for the poor experience you had! 😥
I took a look at your support conversation and identified a few areas where we missed the mark. 🎯 I sent you an email going over each of these points, just know we take your feedback seriously!
Our engineering team is also always hiring to help address the backlog of tickets so that we can prevent things like this from happening.
(See the 4 open positions here: https://www.rokt.com/careers/?teams=AfterSell)
We appreciate your reports, as it helps us keep the app in tip-top shape! 🚀 Both things you reported have been fixed. One was definitely a bug (that's been squashed 🐛) and the other one was more of a programming oversight (which has also been patched ❤️🩹).
Please let us know if there's anything else we can do to improve your experience with the app, thanks so much! 🙌