UpCart—Cart Drawer Cart Upsell

UpCart—Cart Drawer Cart Upsell

Reviews (962)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this cart drawer app for boosting conversion rates and average order values through its customizable features like in-cart upsell options and location-based free shipping thresholds. The app integrates seamlessly with various themes, offering a clean and adaptable interface. Its reliable performance across different markets and responsive customer support, assisting with custom code changes and feature explanations, are also noted benefits.

December 20, 2024

Hailey was super helpful! Great customer service and great product!

Näak NA
Canada
About 2 years using the app
AfterSell by Rokt replied December 22, 2024

Hailey will be so happy to hear that she was super helpful and gave great customer service 🤗. We're so glad you're enjoying our app as well! Please let us know if we can help with anything else 😃

Edited November 28, 2024

John helped me out very quickly, he is kind and open for all kinds off questions. Thanks John!

Dalcino
Netherlands
3 months using the app
AfterSell by Rokt replied November 16, 2024

Great! Dom will be pumped to read this review about how she was able to help you quickly! We're glad you're enjoying the app and doing well with it, thanks for letting us help you grow your business! Let us know if we can help with anything else! 😀

September 22, 2024

I recently reached out to Upcart support regarding some translation issues on my Shopify store aimed a certain language speaking customers. I was having trouble changing certain phrases like "discounts" and "your cart is empty." The support team was incredibly responsive and guided me to the Cart Editor's Settings, where I found the Translations option.

I really appreciated how friendly and patient they were throughout the process. I felt a bit silly for not noticing the solution myself, but Michelle reassured me that I could always reach out for help. Overall, my experience was fantastic! Thank you, Upcart team, especially Michelle for your exceptional support!

ÉLÉMENTS
Netherlands
2 months using the app
November 9, 2024

Highly recommend it to those trying to increase their AOV. Many features included and great customer support that responds quickly and is very effective in helping.

Luxora™
United States
27 days using the app
AfterSell by Rokt replied November 12, 2024

Your recommendation really means lots to us! Thank you for taking the time to leave us this wonderful review 😄 We can't wait to see all the success we'll have together!

November 7, 2024

UpCart is being a fundamental app in our growth. The flexibility and support are excellent. We've seen growth in not only our conversion rate, but also in AOV.

Surf Style
United States
8 months using the app
AfterSell by Rokt replied November 16, 2024

We are so humbled, 🙏 thank you doesn't seem enough. Thank you for trusting us to support and help your business grow and we're incredibly grateful for your kind words! ❤️

September 24, 2024

Have found the app to be great so far. Was simple to add to our website. We also wanted to make the sticky cart icon smaller and John was so helpful. Changed it straight away for us, was easy and really quick service. Definitely recommend!

Holtsee Australia
Australia
4 months using the app
December 14, 2024

very good and effective app overall, but incredibly POOR customer service. We are in the most important & lucrative season of the year, there is a small issue we are having with this app. but no concrete support in the past 15 days, this is very very disappointing. so I wouldn't recommend this app unless they improve their customer service!

CarPlayBox
United States
Over 1 year using the app
November 22, 2024

Highly Recommend UpCart!
The drawer cart upsell functionality in UpCart is very easy to use and features a clean, well-designed interface. It integrates seamlessly with my existing theme and has significantly improved the overall look and feel of my drawer cart. The app also offers a wide range of additional features that I’m excited to explore, making it a great addition to any Shopify store.

What truly sets this app apart is its exceptional support team. They went above and beyond to help me resolve an issue I encountered, providing prompt and effective assistance. I’m very happy with UpCart and would definitely recommend it to anyone looking for a reliable, feature-rich upsell solution.

The Energy Group NZ Limited
New Zealand
6 days using the app
AfterSell by Rokt replied November 30, 2024

Thank you for such an incredibly thoughtful review! Our support team is so grateful for your kind words 🙏. We do our best to ensure the app is as user friendly and easy to use as possible, integrating with Shopify's Themes and with our Custom CSS and HTML, you can make the cart look any way you'd like! Please let us know if we can assist with using any of those other additional features and we'd be more than happy to go over those with you. 😁

December 6, 2024

Michelle was really helpful and responsive and was able to resolve my issue very quickly

Raven Forge
United Kingdom
10 months using the app
AfterSell by Rokt replied December 9, 2024

Michelle will be so excited to read this!! We're glad she was helpful and able to quickly resolve your issue. We appreciate you letting us help you grow and we look forward to continuing to work with you in the future! ❤️😀

September 9, 2024

The technical support for UpCart is nothing short of incredible. The team is responsive, helpful, and always available to assist with any queries. The app itself works flawlessly across different markets, making it a great tool for global businesses. One of the best features is the ability to set different cart thresholds for offering free shipping gestures, depending on the customer's country. This level of customization is perfect for businesses looking to optimize their checkout experience for a diverse international audience. Highly recommended!

MATCHAFLIX
Spain
8 months using the app