Reviews (625)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting Average Order Value (AOV) and conversion rates with features like a free shipping calculator, add-ons, product recommendations, and upselling. Its professional, user-friendly design is easy to manage and navigate. The customer support is praised for quick responses and technical expertise. Merchants also value its seamless store integration, custom theme compatibility, and customization options. Some report increased revenue due to features like Protected shipping. The multilingual support is also a plus.

April 23, 2024

Good app. Good support. Fast responses

Aleco
United States
About 1 month using the app
March 31, 2024

Patti was extremely helpful in resolving my issue, and overall this is a great app. Probably the best cart drawer app in my eyes.

LIMINEO
United Kingdom
3 months using the app
May 4, 2024

Very good APP, increases AOV and works perfect!

AURA-MODE
Germany
22 days using the app
April 23, 2024

Got a reply from Patti and Mark within a couple of minutes of sending a message and helped straight away, Great app and awesome customer service! would definitely recommened UpCart!

My Store
Australia
28 days using the app
May 22, 2024

App billing cycle and shopify billing cycles don't line up!

shiptopp
France
15 days using the app
AfterSell by Rokt replied May 24, 2024

Hi there, I hope you're having a great day!

This is actually normal behaviour for all apps on the Shopify App store.
App billing cycles and Shopify billing cycles will not line up.

You can read Shopify's documentation on it here in the "App billing cycles" section:
https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps

I hope this clears things up, please reach out to our Customer Support team via the live chats on the bottom right of the app if you have any further questions about Shopify and App billing cycles!

We're more than happy to help clear things up even further.

Have a great week!

- Pierre Gravelle
Customer Support Manager

May 10, 2024

I love this app - it makes my cart experience look much more mature and appealing for customers. I have only just installed it but can already see how this will help me increase AOV.

Further, the support team are amazing. I had 2 small technical issues that I needed help with and Jordan and Patti on the support team were so helpful. Both went the extra mile to help me out which makes me want to continue using this app and other apps by this company.

Thank you!

Tots on the Move
United Kingdom
17 days using the app
April 11, 2024

Fantastic app, excellent customer service. Really easy to set up and has really improved conversion

Namie Home
United Kingdom
About 1 month using the app
March 19, 2024

We LOVE UpCart! Everything looks super clean and completely on brand. The free shipping bar and the cart upsells have raised our AOV with very little work on our end. Cameron was a huge help to customize options! Definitely recommend UpCart!

Arrow Twenty Two
United States
4 months using the app
March 20, 2024

Helps a lot

Zephrys
Switzerland
4 months using the app
April 11, 2024

Mark was really helpful in assisting me with my requests regarding the cart. I enjoy this app because it works seamlessly with my store.

Comfy Simplicity
United Kingdom
About 1 month using the app