UpCart—Cart Drawer Cart Upsell
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (665)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value the side cart functionality that enhances the shopping experience by allowing easy management of items, potentially increasing sales and AOV. They appreciate the customizable upsell features and the clean, professional design that fits well with existing themes. The customer support team is noted for being responsive and helpful in resolving issues, further enhancing the app's effectiveness and merchant satisfaction.
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Works very well and If you need any help they assist you very quickly.
Thank you for your great review! 😊 We're very happy to hear that UpCart is working well for you and that our support team was able to assist you quickly. If you ever need anything, we're always here to help. Happy selling! 🛒 Please let us know if we can assist with anything else 🙏
Very good application with very good support. Aina solved my problem in a matter of minutes
We're so happy to hear that Aina solved your problem so quickly! 😀 Thank you very much for your review and we look forward to continuing to work with you 🙏
We were experiencing a high volume of customers having issues with their mobile and Ipad purchases because of a Chrome update preventing changes in qtys and not adding upsells.
Patti was very helpful and solved the problem efficiently ( and completely!). We're very happy to be able to get back to normal BFCM sales!
We are so thrilled Patti was able to help you! We know how stressful BFCM can be and to be able to get you back to normal sales makes us very proud! Thank you so much for your continued support with our app and we look forward to continuing to grow with you! ❤️
I have just installed and set up this APP and half an hour in I am already obsessed! Wow! So many great functions. This is going to be good. So easy to set up. Customer service so helpful. But I did this mostly myself (which is rare!)
Wow—this absolutely made our day! 🤩 We're so excited to hear you're already loving the app and finding it packed with great features. Huge kudos to you for getting everything set up so quickly—especially on your own! 🙌
And of course, we’re always here if you need us, but it’s awesome to hear it’s been that easy to get started. Thanks again for the kind words—you’ve got us smiling over here! 😊
Hailey was super professional and polite.. i had several issues that i couldn't figure out and she was able to provide me a demo video and fix all my concerns with no problem!!
Thank you for being kind & Polite
Thank you so much for the kind words! We’re thrilled to hear that Hailey was able to guide you through everything with such professionalism and kindness.🤗 It’s great to know the demo video helped and that your concerns were taken care of with ease.
We truly appreciate you sharing your experience, it means a lot to the whole team. ❤️ Don’t hesitate to reach out if there’s ever anything else we can help with!
Jacinda from UpCart saved the day! I had spent days trying figure out how to combine Buy X, Get Y (Gift with Purchase / Reward Spend Thresholds) with subscriptions and also allow product-level discounts to apply to the subscriptions too. The solution was complex but the gist is to not use Buy X, Get Y in Shopify, but rather make a 100% off product discount with a minimum QTY of 1, make that product hidden from your store, then use UpCart to add the product to your cart. Works perfectly in all scenarios!
SWEET! Jacinda is pretty fantastic, we're so happy she was able to quickly help you with combining discounts and how to set up free gifts. We know it can be a complicated process and are super glad we could help you get that figured out 😀
Super service , Fast , reslove my issue on the spot
Thank you so much for taking the time to leave us a kind review! 🤗. We're so glad you enjoyed our fast and super service and even happier that we could resolve your issue quickly! Please let us know how we can continue to assist you 🙏
Highly recommend the app!
The customer service is top notch!
Thank you so much! 🙌 We're so glad you're enjoying the app and really appreciate the kind words about our support team, they’ll be thrilled to hear it! 💛
Extrêmement déçu par le support client et technique.
Nous utilisons cette application depuis 8 mois et en avons largement dépendu. Jusqu’à présent, tout fonctionnait bien malgré quelques bugs techniques qui sont apparus au fil du temps. Cependant, l’équipe de l’application n’a jamais vraiment cherché à nous aider, et nous avons dû trouver des solutions par nous-mêmes.
Depuis 4 jours, un problème majeur empêche l’affichage de nos images, du carrousel et de l’affichage mobile, en raison d’un conflit entre l’application et notre thème. Après avoir contacté les développeurs du thème, ils nous confirment que le souci vient de l’application et nous renvoient vers leur support. De leur côté, l’équipe de l’application rejette la responsabilité sur le thème, sans chercher à proposer la moindre solution.
L’assistance est décevante et manque de professionnalisme. L’application est utile, mais lorsqu’un problème survient, il n’y a aucun accompagnement sérieux. Notre taux de conversion a été divisé par trois, et malgré cela, on nous répond simplement que l’application n’a pas changé. Certes, mais lorsqu’on paie pour un service, il est normal qu’il fonctionne ou, à défaut, que l’on nous apporte une solution concrète.
Comme souvent sur Shopify, les thèmes et applications se multiplient pour engranger des profits, mais l’assistance technique est rarement à la hauteur. Ils sollicitent facilement des avis pour gonfler leur note, mais dès qu’un problème sérieux survient, peu d’entre eux se montrent réellement efficaces.
This app stood out to me because it had a mark "built for shopify". Truly everything works perfect and the service? top notch. John was very quick to help me out with the few additions I wanted to add to my cart. 10/10 Recommend!
John will be so happy to read this review from you 🤗. Thank you so much for recognizing our "Built for Shopify" badge as we work hard to ensure our cart works smoothly within Shopify. We appreciate that you experienced top notch service and John was able to help you get those additions done. 😁. Please let us know if there's anything else we can do to continue to assist you 🙏