Reviews (627)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting Average Order Value (AOV) and conversion rates with features like a free shipping calculator, add-ons, product recommendations, and upselling. Its professional, user-friendly design is easy to manage and navigate. The customer support is praised for quick responses and technical expertise. Merchants also value its seamless store integration, custom theme compatibility, and customization options. Some report increased revenue due to features like Protected shipping. The multilingual support is also a plus.

August 25, 2022

Not only is UpCart really easy to install and configure, the support is THE BEST! I was having some trouble getting one item to work, got on live chat with support within a few minutes and we were making changes in real time plus a few custom changes that he helped me with. 10/10 recommend this to improve your cart!

Dr. Zenovia
United States
About 3 hours using the app
November 10, 2022

Great app i recommend it to increase AOV with upsell inside the cart they also have a good support team to help you with customization

WryWry
France
About 3 hours using the app
February 3, 2023

What an app and what a support! Very happy and pleased with my download and will definitely keep it!!

Eelies Deutschland | Stand Out
Netherlands
About 3 hours using the app
December 9, 2022

great app and awesome support

everything looks clean and great, changes were easy and the support was immediatly available and helpful

thanks alot

bambusliebe GmbH
Germany
About 2 hours using the app
August 26, 2022

Seems quite nice, easy to use and you can instantly see the results. Would love to see something similar applied to the checkout.

Taylor Morris London
United Kingdom
About 2 hours using the app
Edited March 31, 2023

This app integrated beautifully with my theme and has all the features you'd ever need on a cart drawer. I had a custom CSS request and it was done perfectly within 2 minutes of me asking over live chat! Amazing app! Pierre on the support team is the man

Luxium
United States
About 1 hour using the app
AfterSell by Rokt replied March 31, 2023

We definitely strive to have every feature you could possibly want in a cart drawer!
If you ever have any suggestions for new features, let us know!
We're always happy to accept some constructive criticism!

November 5, 2021

Solid app, easy interface, very quick and friendly support from Varun. Easy to use and works flawlessly, default settings look good.

chelseaguarriello
United States
About 1 hour using the app
March 13, 2022

Very simple app too use. Just installed it and hope it helps with my conversions on my store. Customer service is awesome and quick to respond.

CC Diva Designs
United States
About 1 hour using the app
May 5, 2023

Terrible app, messed up completely our store including direct buy links, doesn't work with currency converters, support not replying. A total mess.

Galileo FX
Italy
About 22 hours using the app
AfterSell by Rokt replied May 5, 2023

I am really sorry that you had a negative experience. I believe this bug is being caused by conflict with the currency converter app on your site. There are 10,000+ Shopify Themes and Apps on the market, so there is sometimes a chance that one of these themes/apps breaks UpCart's functionality.

Our team is always here to help though! I have sent you message directly through email and will continue the conversation there.

I will do my best to turn this negative experience into a positive one for you 🙏.

Best,

Armon

Co-founder @ UpCart

October 10, 2021

I have just installed this app and it looks lovely in my store. I needed some things customizing and they were very helpful with accommodating my request.

Trendy Barn Interiors
United Kingdom
About 1 hour using the app