UpCart—Cart Drawer Cart Upsell

UpCart—Cart Drawer Cart Upsell

Reviews (875)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting Average Order Value (AOV) and conversion rates through features like upselling and customizable free shipping thresholds. The customizable cart drawers integrate seamlessly with brands and perform well globally. The support team, including Jordan, Patti, and Michelle, is praised for their quick and effective assistance, enhancing the installation and customization process. This app is valued for its comprehensive features, strong performance, and exceptional customer support, making it a beneficial tool for optimizing e-commerce operations.

Edited March 31, 2023

Thanks for the help Pierre! You and your team were very attentive to my problem. I have no doubts about the elevated level of experience that all of you have. The app works great.

Clark’s Botanicals
United States
29 days using the app
AfterSell by Rokt replied March 31, 2023

Hey again, thanks for taking the time to leave us some positive feedback on that! Took a lot of work but it all got sorted out in the end!

Really appreciate it, and I hope UpCart works wonders for your AOV and conversion rates! :)

Let us know if you need anything else, always happy to help!

Edited July 17, 2023

Good app, too bad there's no free plan for everyone.
I hope that in the future they will offer a free service with fewer features for everyone.

Shoppaxy
France
29 days using the app
AfterSell by Rokt replied July 17, 2023

Hi there Shoppaxy!

I appreciate you leaving your feedback in this review!
I'll make sure to send this to our founders directly, along with keeping track of demand for a pricing plan like this. :)

Thanks so much once again for your feedback, and for using UpCart!

- Pierre Gravelle
Customer Success Manager

Edited April 20, 2023

Got this app for the cart upsell. It has some amazing features like upsell in the cart and shipping protection. I had some slight issues with the app, but the developers reached out and solved it quickly. I reccomend this app for anyone looking for cart upsell.

NAB Leather
Canada
29 days using the app
AfterSell by Rokt replied April 19, 2023

I'm so sorry that you've had a negative experience. It sounds like the bug you experienced caused significant frustration, which is certainly not what you signed up for.

Through our development teams initial analysis, it seems like the checkout redirect issue is being caused by a recent change that a conflicting app you are using has made.

We are working to release a workaround, and it should be fixed for you very soon. We have sent you message directly through email and will continue the conversation there.

Any charges by UpCart have been refunded as well. I will do my best to turn this negative experience into a positive one for you 🙏.

Best,
Armon

Co-founder @ UpCart

August 27, 2021

Incredible fast support. Installed the app, in cart upsell was not showing immediately, so I used the live chat. Took them 5 minutes to fix the problem, now everything works fine. Thank you very much!

Wodstore
Germany
29 days using the app
AfterSell by Rokt replied August 29, 2021

Hi there, thanks for your review 🙌. I'm glad to hear that you were able to get in touch with our team and have the problem resolved quickly. We're always here for our merchants--especially when they need us! Thank you again for your review!

November 1, 2022

Pierre was very helpful and kind! He assisted me with the customization of the cart drawer and I honestly couldn't expect any better service. Thank you!

comfy huggers
Singapore
28 days using the app
February 3, 2023

Very sharp appearance and functional design. I'm very pleased with this app and Pierre was quite helpful in getting my integrations running smooth.

Calibré Bay™
United States
27 days using the app
July 7, 2022

Amazing app, very easy to set up and the customer service is very fast!..............................

squareat-542b
United States
27 days using the app
December 23, 2023

sehr guter kundenservice
zudem kriegt man sofort eine antwort
alle mitarbeiter sind auch sehr nett und zuvorkommend

BabyKettchen
Germany
1 day using the app
February 16, 2023

This application is really perfect and Pierre from the support team is prefect too ! Thanks thanks !

Boutique Namasté
France
26 days using the app
March 15, 2022

Like the app, fast load time, nice ui overall. Love the features still in beta but easily setup the incart upsell (my fav feature :D)

Pro Gaming India
India
25 days using the app