UpCart—Cart Drawer Cart Upsell

UpCart—Cart Drawer Cart Upsell

Reviews (971)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for enhancing the shopping experience, increasing average order values, and improving conversion rates with its easy-to-use cart drawer upsell feature. They appreciate the customizable options that match their brand aesthetics and the app's ability to offer location-based free shipping thresholds and subscription upsells. The responsive customer support is also commended for assisting with custom code changes and ensuring seamless performance across various devices.

Edited April 20, 2023

Got this app for the cart upsell. It has some amazing features like upsell in the cart and shipping protection. I had some slight issues with the app, but the developers reached out and solved it quickly. I reccomend this app for anyone looking for cart upsell.

NAB Leather
Canada
29 days using the app
AfterSell by Rokt replied April 19, 2023

I'm so sorry that you've had a negative experience. It sounds like the bug you experienced caused significant frustration, which is certainly not what you signed up for.

Through our development teams initial analysis, it seems like the checkout redirect issue is being caused by a recent change that a conflicting app you are using has made.

We are working to release a workaround, and it should be fixed for you very soon. We have sent you message directly through email and will continue the conversation there.

Any charges by UpCart have been refunded as well. I will do my best to turn this negative experience into a positive one for you 🙏.

Best,
Armon

Co-founder @ UpCart

Edited July 17, 2023

Good app, too bad there's no free plan for everyone.
I hope that in the future they will offer a free service with fewer features for everyone.

Shoppaxy
France
29 days using the app
AfterSell by Rokt replied July 17, 2023

Hi there Shoppaxy!

I appreciate you leaving your feedback in this review!
I'll make sure to send this to our founders directly, along with keeping track of demand for a pricing plan like this. :)

Thanks so much once again for your feedback, and for using UpCart!

- Pierre Gravelle
Customer Success Manager

June 25, 2024

10/10 - Not only is this app fantastic and highly customizable - the staff will go above and beyond for anything you need. I use this app on all my stores and would never use anything else. The in-cart upsell has made a significant increase in my store's revenue and average order value. Particularly I would like to mention Mark, his attitude is 10/10 and he has helped me out in many ways. This company really does go above and beyond

Slingshots Australia
Australia
About 18 hours using the app
August 27, 2021

Incredible fast support. Installed the app, in cart upsell was not showing immediately, so I used the live chat. Took them 5 minutes to fix the problem, now everything works fine. Thank you very much!

Wodstore
Germany
29 days using the app
AfterSell by Rokt replied August 29, 2021

Hi there, thanks for your review 🙌. I'm glad to hear that you were able to get in touch with our team and have the problem resolved quickly. We're always here for our merchants--especially when they need us! Thank you again for your review!

January 10, 2024

Really nice app to increase AOV and fast customer support!

RevivaRoot™
France
28 days using the app
February 14, 2024

Patti with customer support was super fast and helpful. This app has been great so far - simple yet very customizable.
I will say, would love if they had a sticky add to cart feature.

Overall great!

ELVI
United States
26 days using the app
November 1, 2022

Pierre was very helpful and kind! He assisted me with the customization of the cart drawer and I honestly couldn't expect any better service. Thank you!

comfy huggers
Singapore
28 days using the app
February 3, 2023

Very sharp appearance and functional design. I'm very pleased with this app and Pierre was quite helpful in getting my integrations running smooth.

Calibré Bay™
United States
27 days using the app
July 7, 2022

Amazing app, very easy to set up and the customer service is very fast!..............................

squareat-542b
United States
27 days using the app
March 19, 2024

Patt helped me customize my cart by coding until we got the results that I was imagining. Perfect customer support, doesn't get any better than this!

Felevira
United States
21 days using the app