UpCart—Cart Drawer Cart Upsell

UpCart—Cart Drawer Cart Upsell

Reviews (971)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for enhancing the shopping experience, increasing average order values, and improving conversion rates with its easy-to-use cart drawer upsell feature. They appreciate the customizable options that match their brand aesthetics and the app's ability to offer location-based free shipping thresholds and subscription upsells. The responsive customer support is also commended for assisting with custom code changes and ensuring seamless performance across various devices.

December 22, 2022

I couldn't recommend this app enough! If anyone is wanting to increase their AOV by offering upsells this is the perfect app. The app works amazing and the customer support team are excellent! They were happy to help me with any questions I had. Highly recommend!

Smartbud
United Kingdom
18 days using the app
March 29, 2024

Great Customer Support, Jordan resolved my problem ASAP, would recoomend!

Galvier
Germany
13 days using the app
Edited October 2, 2023

I can't express how impressed I am with this app and the exceptional support provided by the Upcart team! Recently, I encountered an incompatibility issue with my theme, but the Upcart team swiftly and efficiently resolved it, offering comprehensive support throughout the process. The impact on our sales has been remarkable since implementing the app.

I do have a suggestion to further enhance the app's functionality: consider adding a feature to suggest discounted upsell products. I believe this addition would significantly boost our conversion rates. I eagerly anticipate future updates and improvements from the Upcart team, given the incredible experience I've had so far. Keep up the fantastic work!

We Basic.
Brazil
18 days using the app
April 30, 2024

Whilst support does try to help there have been a number of bugs and technical devs are slow to respond / dont work weekends which has caused known issues to persist on site causing bugs.
Also breaks the /cart page and does not work nicely with other apps.

EDIT: They could not even fix my issue for over 2 weeks (their estimate of fix). So I deleted the app.
You take on massive risk giving your cart to an app like this.

Getfish Australia
Australia
8 days using the app
November 24, 2022

This app is amazing and really helps out! The customer support is amazing and they're willing to help you with anything that you need. They really do care about their customers. Highly recommend.

Christmas Cutter
United States
17 days using the app
November 26, 2023

This app has many restrictions that aren't told you to you upfront until you discover them yourself and ask the support team (to which their answers are simply, "our app doesn't have control over it"). Free rewards cannot be restricted on cart pages (only sliding cart), and even though I need the order tag to be free of tags, upcart just dominates that space affecting my normal business processes. When asked their response is, "we need that space too". I've only been using this app for a week or so, and not only are the restrictions affecting my processes (customers are literally adding dozens of free rewards with no restrictions), but upcart has been no help in trying to find a solution.

Kpop Omo
United States
16 days using the app
March 18, 2024

Mark from customer service is a great help, even went out of his way to help me with something that wasn't even app related. 10/10 experience super beginner friendly!

avouri
United States
13 days using the app
October 2, 2023

Absolutely phenomenal app and the very best customer support!

Aria Valentina
Norway
15 days using the app
September 21, 2022

Virker ikke med mængderabat, prisen vises uden rabat. Har skrevet et par gange med support uden en reel løsning på problemet.

Hedenhus
Denmark
15 days using the app
AfterSell by Rokt replied January 28, 2023

Hej, vi kan desværre ikke understøtte alle integrationer fra starten. Når det er sagt, er vi altid åbne for at bygge nye integrationer, hvis der er efterspørgsel fra flere butikker. Vi håber at kunne bygge denne integration ud i fremtiden. Undskyld for ulejligheden.
Best,
Armon
Co-Founder @ UpCart

February 3, 2024

Great customer service by Patti! Helped me setting up the reward system step by step!

Apex Nutrition
Netherlands
14 days using the app