UpCart—Cart Drawer Cart Upsell

UpCart—Cart Drawer Cart Upsell

Reviews (960)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this cart drawer app for boosting conversion rates and average order values through its customizable features like in-cart upsell options and location-based free shipping thresholds. The app integrates seamlessly with various themes, offering a clean and adaptable interface. Its reliable performance across different markets and responsive customer support, assisting with custom code changes and feature explanations, are also noted benefits.

Edited February 10, 2024

App is good, but support is useless. They dont even bother to put efforts, reply late and sound uninterested. Look forward to switch if there is a good alternative out there.

HonestStory
India
6 months using the app
March 7, 2022

Great app for improving the customer experience. Great customer service, 5 star review for sure
Great work guys!

OMG Superfoods
United States
5 days using the app
February 25, 2022

The support team is really helpful. thank you and hope to hear from you soon regarding the small wish of mine, Nicole

Keewee-Lebt
Germany
5 days using the app
June 7, 2022

Pierre was very helpful and prompt in answering my questions regarding app functionality and installation. Great app!

One Tree Planted
United States
5 days using the app
September 2, 2021

I used this app to show products in my cart and it works great. Very helpful app and the best part is their customer service. They quickly resolved my small changes. Highly recommended.

Plume Beauty
India
5 days using the app
AfterSell by Rokt replied September 4, 2021

Thank you for your review, we are so happy to hear that you were able to achieve what you wanted with UpCart and that our customer service was helpful—thank you for letting us know! We're always looking for ways we can improve the app and will be adding even more features soon 🙌.

May 29, 2023

Love the functionality. Great support and help in customizing the app to our shopify store. Highly recommend!

R+D Body
United States
5 days using the app
AfterSell by Rokt replied May 30, 2023

Thanks so much for the great review! :)

Glad to hear we were able to provide the functionality you love.

Our team is always here to help with any other customizations or questions you may have.

March 31, 2023

This app is perfect for shipping tier rewards! We had some custom requests about the design and Pierre helped us immediately.

Razys
Germany
5 days using the app
AfterSell by Rokt replied March 31, 2023

Awesome to hear that Pierre was able to get to you immediately!
Please let us know if you need anything else, always happy to help out where we can!

September 4, 2023

The upcart upsale settings are very easy to work through, and theres many different ways you can upgrade your regular cart to increase order value. The best part however is the customer service. I had issues getting UpCart to integrate with my site’s custom theme that i bought and when i reached out for help at like 9pm they answered me right away and we went back and forth late at night, trying to figure out the best fix. They offered to help hands on and have a look at my themes code and see if there was anything they could change to make everything integrate correctly. Thankfully it was just a simple fix, and they were able to get it all fixed very fast. They also gave me a breakdown of the issue and all the exact changes they made, so now i know exactly what has changed and will be able to relay the info to the team that made my custom theme.

SoIcy
Canada
5 days using the app
December 10, 2023

I have reached out 2x to get help. This app is a great idea but does not work right. It caused major issues on Black Friday. It gave customer products they did no earn as they did not meet the threshold. I also have turned it off because the free item sale was done and then a few more items came through when the app was not active again. This is a pain and not support to respond yet.

Sundara Nails
United States
5 months using the app
March 22, 2023

Great support and awesome features. Thanks for getting my needs taken care of. Would have taken me forever to figure it out on my own.

Prepper Gear
United States
5 days using the app
AfterSell by Rokt replied March 22, 2023

Thanks so much for the amazing comments! Happy to hear you like the app!

Let us know if you need anymore customizations, always happy to help.
Have a great week!