Reviews (625)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting Average Order Value (AOV) and conversion rates with features like a free shipping calculator, add-ons, product recommendations, and upselling. Its professional, user-friendly design is easy to manage and navigate. The customer support is praised for quick responses and technical expertise. Merchants also value its seamless store integration, custom theme compatibility, and customization options. Some report increased revenue due to features like Protected shipping. The multilingual support is also a plus.

May 7, 2024

Easy to install and set up. Comes with all the options you need for a high converting store. Plus their customer support is world class, fast and pleasant to deal with. World class experience using UpCart!

Ancestral Cosmetics
Ireland
Over 1 year using the app
May 3, 2024

Excellent app, excellent features and excellent customer support. Really simple to use. The cart looks great. Converts very well too. and customer service is always there to help when needed.

Fresh Frenzy
United Kingdom
6 months using the app
April 30, 2024

UpCart has increased our AOV and has given the customer a better cart experience. I had a question how to change the check out button text and Mark from UpCart helped me within a minute. Great App and great service!

Little Wonder Explorer
Australia
3 months using the app
May 10, 2024

I love this app - it makes my cart experience look much more mature and appealing for customers. I have only just installed it but can already see how this will help me increase AOV.

Further, the support team are amazing. I had 2 small technical issues that I needed help with and Jordan and Patti on the support team were so helpful. Both went the extra mile to help me out which makes me want to continue using this app and other apps by this company.

Thank you!

Tots on the Move
United Kingdom
17 days using the app
April 20, 2024

I never wrote reviews on any shopify apps but I just had to with Upcart. Upcart might be the best app on shopify with upsell and mostly, i love how professional they are and really fast to respond. They help me to bring higher AVO in general. I cannot imagine not having upcart in my store to be honest. Not only i love their app but the customer service is top-notch. Give it a shot, you will love it

dollyt
Norway
3 months using the app
May 6, 2024

Easy to use and does exactly what is says it would do. I had one issue in setting up reward tiers and the support team helped me resolve it quickly. Recommended!

I.E. Green Tea
United States
8 months using the app
March 19, 2024

We LOVE UpCart! Everything looks super clean and completely on brand. The free shipping bar and the cart upsells have raised our AOV with very little work on our end. Cameron was a huge help to customize options! Definitely recommend UpCart!

Arrow Twenty Two
United States
4 months using the app
April 30, 2024

I've had a great experience with the UpCart app for the entire time I've been using it. The customization options are diverse and easy to set up. They'll be a game changer for your store!

Also, I've only ever ran into one small error with the app but Mark from the team was able to solve it in, I kid you not, about 15 minutes from submitting the ticket. Incredible support!

Cosmiq
United States
About 1 month using the app
March 22, 2024

Cameron from Upcart was extremely helpful and fast at helping us with some customizations that should lead to a much better customer experience and much higher AOV! This app is awesome for offering multiple relevant items to the customer before they hit checkout!

WR Performance Products
Canada
About 1 year using the app
April 23, 2024

Got a reply from Patti and Mark within a couple of minutes of sending a message and helped straight away, Great app and awesome customer service! would definitely recommened UpCart!

My Store
Australia
28 days using the app