Reviews (192)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to handle customer file uploads, crucial for custom orders and product personalization. It features a user-friendly interface with options for photo uploads, image cropping, and customization of design elements without needing coding skills. The app integrates well with other systems, ensuring smooth operation even under high traffic. Exceptional customer support is frequently highlighted, with quick resolutions often provided within hours.

January 28, 2025

This app works very well for my purpose. I have little to no experience with building a website and I was able to navigate the app with ease. Support is prompt and reliable. When I needed a solution that was not already available, Toby was able to create it for me. I highly recommend!

Tangible Moments
United States
6 months using the app
UploadKit replied February 1, 2025

Thanks so much - I really appreciate it. Let me know if I can help with anything else!

Edited March 19, 2025

The application developer has gone above and beyond to provide help regarding the application. I am satisfied with the help they provided. Thank you once again!

Pixels Photo Art
Romania
Over 3 years using the app
November 13, 2024

I'm a photo printer and this app works very well for my clients to see the crops of their images before uploading them. I've had to contact the help desk a couple of times and they have always been very fast in reaching back to me with our different time zones and very helpful.

Photoprints
New Zealand
Over 5 years using the app
November 29, 2024

Great app! And quick support in trouble shooting an issue I had with another app.

Portrait My Pets
Canada
About 5 years using the app
March 11, 2025

Very useful app that works perfectly for us and great support from the devs!

Take It Easy Lab Ltd
United Kingdom
1 day using the app
January 30, 2025

Amazing features and fast customer service

AM Sublimation Gifts, LLC
United States
13 days using the app
UploadKit replied February 1, 2025

Wow, thanks so much! We're here to help if you need a hand with anything else, and we'd love to hear which features you'd like to see come next.

June 5, 2024

This app is easy to use and does a really good job at uploading photos and text. I needed help changing the button color, and the support team responded quickly and followed up to ensure everything was okay. Highly recommend using it!

Flying Relish
Canada
3 months using the app
July 31, 2024

I am more than satisfied. They helpd me immediately and didn't give up till they found a solution for my problem. Amazing support service, amazing app. I recommend it! :)

Vividly
Hungary
23 days using the app
June 2, 2024

the product does not save pictures this 1.

After deleting the application, I reinstalled it again, it wants the 1-month fee I paid again, this 2 other applications are more comfortable, believe me.

Magnet Wunder
Germany
6 days using the app
UploadKit replied June 3, 2024

Hi!

Billing is handled directly by Shopify, and you won't be charged a second time -- you just have to re-approve the standard monthly fees after uninstalling. We've already offered to refund the first charge if you decide not to use the app -- however nothing has been billed yet so it's still a little early. Please get back in touch with us at hello@getuploadkit.com if you'd like us to handle that for you. Thanks!

October 19, 2023

Custumer services is A1. I had an issue and they help me fixed it in a minute! Really effective!

PiCO Tatoo
Canada
About 4 years using the app