Reviews (189)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its user-friendly interface and easy setup. They appreciate the responsive and effective customer support, available even on weekends. Features like customization options, bulk download capabilities, and Google Drive integration meet diverse business needs. The app is noted for its reliable performance and good value, enhancing e-commerce operations and customer experiences efficiently.

November 13, 2024

I'm a photo printer and this app works very well for my clients to see the crops of their images before uploading them. I've had to contact the help desk a couple of times and they have always been very fast in reaching back to me with our different time zones and very helpful.

Photoprints
New Zealand
Over 5 years using the app
November 29, 2024

Great app! And quick support in trouble shooting an issue I had with another app.

Portrait My Pets
Canada
About 5 years using the app
July 31, 2024

I am more than satisfied. They helpd me immediately and didn't give up till they found a solution for my problem. Amazing support service, amazing app. I recommend it! :)

Vividly
Hungary
23 days using the app
June 5, 2024

This app is easy to use and does a really good job at uploading photos and text. I needed help changing the button color, and the support team responded quickly and followed up to ensure everything was okay. Highly recommend using it!

Flying Relish
Canada
7 months using the app
January 7, 2024

App has been working for us amazingly, no sweat. Setup was easy, the tutorials made it super simple! Essentially, the success of my entire ecommerce store is capable thanks to this app... Which is a little scary in a way, but this app allows me to be successful, and I'm so glad I found it!

Aside from the app working right out of the gate, the support is second to none... All my questions were responded to within a day. For some more extra technical questions, the team forwarded me to Toby who is just a pleasure to work with! I'd hate to set the bar too high for this guy but he's been literally coding us unique templates specifically for our businesses needs and I'm so grateful for his attention to the customers. His app did what it was supposed to do, and yet he wants to help us out and solve more of our problems!

Awesome app, great team, exceptional service. Thank you

The Retro Glow
United States
7 months using the app
March 13, 2024

Very usefull app that works pretty good and works exactly as intended. And second thing is the service. All my questions were answered super fast and they also implemented a feature that I was missing. I never experienced such a superb service before.

magpics.de
Germany
3 months using the app
June 2, 2024

the product does not save pictures this 1.

After deleting the application, I reinstalled it again, it wants the 1-month fee I paid again, this 2 other applications are more comfortable, believe me.

Magnet Wunder
Germany
About 1 month using the app
UploadKit replied June 3, 2024

Hi!

Billing is handled directly by Shopify, and you won't be charged a second time -- you just have to re-approve the standard monthly fees after uninstalling. We've already offered to refund the first charge if you decide not to use the app -- however nothing has been billed yet so it's still a little early. Please get back in touch with us at hello@getuploadkit.com if you'd like us to handle that for you. Thanks!

January 16, 2024

This app is so good, I tried all the other upload files app and this is by far the best. And more importantly their customer service is 10/10!!

YOU & I FOREVER
France
5 months using the app
February 7, 2024

Very easy to use and great customer support.

Tulletastic LLC
United States
About 1 year using the app
April 8, 2024

Great app for uploading photos to your page. It's super easy to use and the technical service is very very helpful with any questions you might have. I recommend it 100%!

Your Shop
Chile
4 days using the app