Reviews (86)

Overall rating
4
Counts per rating level
  • 93% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for handling customizable product orders, particularly praising its user-friendly interface for features like photo uploading and cropping. They appreciate the customizable upload button that aligns with their store's theme and note the app's reliability and fast performance. The responsive customer support, often involving direct interactions with developers for custom solutions, is also highlighted as a key benefit.

October 26, 2020

Great solution for webstore, easy to manage and the best customer support I have ever encountered. Would recomend!

MemoryCanvas
Slovenia
12 months using the app
December 14, 2018

Does exactly what it says; adds an upload button for the products you want. Very easy setup & videos in the help section within your Apps section explains how to install step by step.

When an order is placed with an image a link shows in the order that you can open up. It also allows the customer to write a note for each image uploaded.

R2 Creative Designs
United States
10 months using the app
Edited August 18, 2021

Update : Helpdesk got in touch after this review and worked on it. Review updated. Support is never around and doesn't seem to be of assistance when needed. Have an issue with their JS script and have sent a few emails but no update on when the issue is to be resolved.

My Animal Dispensary
Singapore
9 months using the app
UploadKit replied August 19, 2021

Hi!

I'm sorry this took our developers best part of a day to work through -- it was tricky because the problem was unrelated to UploadKit, and we had to figure out which of your other apps was disabling the add to cart button. We've sent you the details about where we think the problem is coming from and who you should contact to resolve it. It seems that everything is working well now, but please let us know if we can still help with anything.

Thanks!

February 23, 2021

Mary helped resolve my issue, right away. She knew what to do, was polite throughout her assistance, and replied very quickly. Not something you find too common with other apps customer services. I highly recommend UploadKit, not only is it reliable, but the designs are quite contemporary, making it the perfect apps for users looking for this feature.

BONMATCH
Canada
9 months using the app
August 4, 2021

We've been using this app now for several months and am really pleased with it. We use it so students can add a screenshot of the business page before booking on of our training courses

Botched Ink
United Kingdom
8 months using the app
May 6, 2021

Im not writing reviews very often but UploadKit definitely deserved one. Repley within few hours to my request and solved it quickly for me. Its also one of the best apps for customers to upload files. I tried so many apps but the User Experience with this app is worth every penny. Thanks and keep up the good work!

Haustierverliebt
Germany
8 months using the app
March 23, 2021

The app works really straightforward and the support is amazing. Fast, understanding and helpful. Can 100% recommend.

Mindful Hobby’s
Netherlands
8 months using the app
July 24, 2021

Great app with great support! Working for quite a time with it and never had any problems. Everything I ask has been handled carefully in a short amount of time

Lavistique
Netherlands
8 months using the app
Edited February 16, 2021

This app is very good for uploading and customizing photos. Toby, Mary, and the team have been great to work with.

PicFoams.com (Inspirational Cut Outs)
United States
7 months using the app
July 7, 2020

Always quick responses and app is functioning like it supposed to be.

Simply a good app for an affordable price.

Unieke Foto
Netherlands
6 months using the app