UPS Shipping (Official)
- Pricing
-
Free to install. Additional charges may apply.
- Highlights
- Popular with businesses in United States
- Rating
- 4.6 (91)
- Developer
- United Parcel Service, Inc. (“UPS”)
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Easy and Efficient Shipping Automation with UPS eCommerce Shipping Dashboard
Connect your Shopify Store to all UPS Services you use or want to use. Manage your orders, shipments, shipping labels and much more. Sync orders, print shipping labels in bulk, track shipments and more to reduce your time spent shipping and increase your time spent growing. Sync all your channels, warehouses, inventory and create workflows with powerful features like split order, package size matching and much more.
- Connect to the UPS services you use or want to use without building APIs.
- Sync orders, print shipping labels, bulk printing, shipping tracking & more.
- Sync channels, inventory and create powerful workflows.
- Highly Responsive Dashboard Chat Support included
- Set up shipment and sender defaults to save time.
- Highlights
- Popular with businesses in United States
Languages
English
Works with
WooCommerce, BigCommerce, EtsyCategories
Pricing
Free to install
Fees for the actual shipping costs will be charged through your UPS account(s)
All charges are billed in USD.
Reviews (91)
This app is good and the support is very helpful. Started off with several issues but these were resolved quickly by the support team. Once set up correctly, it is very quick to book shipments and saves me alot of time.
There are still some things that could be improved and introduced including:
-Removing orders from the 'orders' section when they have already been fulfilled in Shopify (e.g. when fulfilled by another shipping provider).
-Also it would be really helpful to have some sort of self service returns portal for customers to submit return requests and use the UPS shipping rates. This would really help and encourage me to use the integration more for returns (I currently use another 3rd party app for returns).
I want to use this app, but it ALWAYS incorrectly rates our shipping costs even as we've tried multiple times to synch it to our UPS account. We've become accustomed to this. However, the app often loses synchronization with Shopify and we are unable to fulfill orders received in time for EOD shipping. Kind of sucks when the UPS driver has to come back the next day because the app doesn't work.
I've not been using the app very long, but so far I've had a good experience with it and customer support was extremely helpful in resolving the one issue I had.
DO NOT DOWNLOAD. This app is absolutely horrible and the customer service is no better. We have created an account then the next day we are not able to login and when you try to create an account it says email already used but when try to reset password you never receive the link to reset the password. I recommend just going through UPS website and doing what you need to do because this app does not do anything and the support is terrible two thumbs down zero stars. DO NOT DOWNLOAD
Hello,
thank you for your message.
You've opened around 6 tickets with us and each of the tickets has been answered with possible solutions. We're always reacting to Customer Suport inquiries within a couple of hours. I encourage you again to get back to us and answer the tickets we've been working on.
Thank you!
Great support, helped me responsively with an account issue
Support
United Parcel Service, Inc. (“UPS”) can answer any questions you have about UPS Shipping (Official).