UPS Shipping (Official)

UPS Shipping (Official)

Pricing
Free to install. Additional charges may apply.
Highlights
Popular with businesses in United States
Rating
4.6 (91)

Easy and Efficient Shipping Automation with UPS eCommerce Shipping Dashboard

Connect your Shopify Store to all UPS Services you use or want to use. Manage your orders, shipments, shipping labels and much more. Sync orders, print shipping labels in bulk, track shipments and more to reduce your time spent shipping and increase your time spent growing. Sync all your channels, warehouses, inventory and create workflows with powerful features like split order, package size matching and much more.

Connect your Shopify Store to all UPS Services you use or want to use. Manage your orders, shipments, shipping labels and much more. Sync orders, print shipping labels in bulk, track shipments and more to reduce your time spent shipping and increase your time spent growing. Sync all your channels, warehouses, inventory and create workflows with powerful features like split order, package size matching and much more. more
  • Connect to the UPS services you use or want to use without building APIs.
  • Sync orders, print shipping labels, bulk printing, shipping tracking & more.
  • Sync channels, inventory and create powerful workflows.
  • Highly Responsive Dashboard Chat Support included
  • Set up shipment and sender defaults to save time.
Highlights
Popular with businesses in United States

Languages

English

Works with

WooCommerce, BigCommerce, Etsy

Pricing

Free to install

Fees for the actual shipping costs will be charged through your UPS account(s)

All charges are billed in USD.

Reviews (91)

Overall rating
4.6
Counts per rating level
  • 92% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
September 11, 2024

This app is good and the support is very helpful. Started off with several issues but these were resolved quickly by the support team. Once set up correctly, it is very quick to book shipments and saves me alot of time.

There are still some things that could be improved and introduced including:

-Removing orders from the 'orders' section when they have already been fulfilled in Shopify (e.g. when fulfilled by another shipping provider).
-Also it would be really helpful to have some sort of self service returns portal for customers to submit return requests and use the UPS shipping rates. This would really help and encourage me to use the integration more for returns (I currently use another 3rd party app for returns).

Lanuuk
United Kingdom
About 2 months using the app
September 4, 2024

I want to use this app, but it ALWAYS incorrectly rates our shipping costs even as we've tried multiple times to synch it to our UPS account. We've become accustomed to this. However, the app often loses synchronization with Shopify and we are unable to fulfill orders received in time for EOD shipping. Kind of sucks when the UPS driver has to come back the next day because the app doesn't work.

Heirloom
United States
8 months using the app
September 20, 2024

I've not been using the app very long, but so far I've had a good experience with it and customer support was extremely helpful in resolving the one issue I had.

Hadean Press
United Kingdom
22 days using the app
August 30, 2024

DO NOT DOWNLOAD. This app is absolutely horrible and the customer service is no better. We have created an account then the next day we are not able to login and when you try to create an account it says email already used but when try to reset password you never receive the link to reset the password. I recommend just going through UPS website and doing what you need to do because this app does not do anything and the support is terrible two thumbs down zero stars. DO NOT DOWNLOAD

Japan Food Grocer
United States
About 1 month using the app
United Parcel Service, Inc. (“UPS”) replied September 2, 2024

Hello,

thank you for your message.

You've opened around 6 tickets with us and each of the tickets has been answered with possible solutions. We're always reacting to Customer Suport inquiries within a couple of hours. I encourage you again to get back to us and answer the tickets we've been working on.

Thank you!

September 4, 2024

Great support, helped me responsively with an account issue

Fishem
Italy
8 months using the app

Support

United Parcel Service, Inc. (“UPS”) can answer any questions you have about UPS Shipping (Official).

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