Reviews (1,690)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting business conversions and average order value, particularly praising its freemium model that charges per conversion. It's lauded for its ease of use, upselling, cross-selling, and product add-on features, along with good customization options. The customer support team is commended for their efficiency and availability. The app's seamless integration, multilingual support, and clean upsell presentation are also highly valued.

May 9, 2024

The customer service was spectacular! They were fast and easy to speak with through my requests, if you are looking to boost your sales with upselling this is the best for you!

Simcoe Spring Service
Canada
3 days using the app
Logbase replied May 12, 2024

Thank you for the wonderful review! It means a lot to us.

February 27, 2024

Functions as described, easy setup, and excellent support! I had an issue with the prices not showing up correctly, and Rajkumar were quick to fix my issue from the chat support. Thank you!

Twilight Meadow Creations
Sweden
19 days using the app
Logbase replied February 29, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our ...

April 16, 2024

Didn`t work at first time as we were having a customized template. I reached out to support and Jenanee was immediately resolving and adjusting the app. It works now perfectly. Really appreciate the fast service and support. 5 Stars!

shinykingsinc
United States
1 day using the app
Logbase replied April 17, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words. Please feel free to reach out to us at any time; we will be glad.

Edited February 26, 2024

Suki and Jananee was very professional. This app is super intuitive and convenient to use, can't wait to see how it increases sales! Would suggest to any shops that want to add straight forward add-ons to their shop

HOYA | צמחי בית >> עד הבית
Israel
7 days using the app
Logbase replied February 21, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

April 5, 2024

Facile à comprendre et à configurer. Je l'ai utilisé pendant plusieurs mois jusqu'à ce que mes configurations de produits soient trop complexes et j'ai dû demander de l'aide au service de support. En quelques minutes c'était réglé. Vraiment un super service et une super app!

DISTRICT 1 LASERTAG
Canada
6 months using the app
Logbase replied April 6, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

May 23, 2024

Kavishan was excellent. Extremely knowledgeable and helpful!

Flop Industries
United States
About 1 month using the app
March 4, 2024

Got great help from support via Zoom

Sparkfix.no
Norway
Almost 2 years using the app
Logbase replied March 5, 2024

Thank you for your generous feedback! We understand your concern and will definitely pass on this to our development team to consider for future updates. It's always our ...

February 26, 2024

I am new to eCommerce world. I am scheduled to launch my website by the end of this week and I wanted to make sure, I have good offers to customers who visit my website. I like the ideas of Upsell &Cross Sell and so decided to try the app. At first, it seemed easy to set up, but as I was trying to figure out how to set up my products together, I was feeling overwhelmed and stressed... and so I reached out for help and arranged a Zoom meeting that is TOTALLY FREE for 30 mins! Sudhan, not only showed me how to set up UpSell and CrossSell, but also configured things that I wasn't happy about, such as thumbnail width of add-on products; he was prompt, knowledgable, and friendly.
I am extremely happy about the support that I received today. Thank you so much, Sudhan!

By YoM
United States
2 days using the app
Logbase replied February 28, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

February 2, 2024

Love their app. Helps bring a lot of additional sales and the representatives are quick to help if you have any problems

HelpMedicalSupplies
United States
About 1 year using the app
Logbase replied February 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

March 5, 2024

I'm a new user, and Janaee expertly walk me through all the basics. I appreciate that customer service is available from the start and look forward to using the app.

Cosmic Q Publishing
United States
6 days using the app
Logbase replied March 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.