Upsell & Cross Sell — Selleasy

Upsell & Cross Sell — Selleasy

Reviews (2,120)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective upselling and cross-selling features, which have significantly increased sales and average order values. They appreciate its user-friendly interface, easy setup, and customizable offers like pop-up add-ons and bundles. The app supports multiple languages and currencies, enhancing the global shopping experience. Excellent customer support, including 24-hour chat and personalized Zoom assistance, is also frequently praised.

Edited November 23, 2022

Great app does exactly what we wanted. Support is so helpful to - I was having issues with set up and Dhinakar ran me through how to set it all up properly.

Taz + Tez
Australia
5 months using the app
Logbase replied June 30, 2022

Thank you for the wonderful review! 🙏😊

June 30, 2023

LogBase team were very professional and responded to my inquiry very quickly. We really appreciate their help with installing and setting up.

Babodecor
China
5 months using the app
Logbase replied June 30, 2023

Thank you for the wonderful review! We very much appreciate you for taking the time to leave us your valuable feedback.

August 29, 2022

Great app, in my opinion a lot better than comparable apps we have tried, for a better price. Customizable in every way you wish, and support is great and very fast!

Skalaris Health
Netherlands
5 months using the app
Logbase replied September 1, 2022

Thank you for the wonderful review! 🙏😊

February 19, 2022

Great reviews app and it is free. Thank you so much for your work. Highly recommend for other sellers

ciaocustom
Vietnam
5 months using the app
Logbase replied February 19, 2022

Thank you for the wonderful review!

December 8, 2023

SAV très réactif et très bon. Application permettant une parfaite optimisation du panier moyen.

AVTOSHIFT
France
5 months using the app
Logbase replied December 10, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

September 9, 2022

Great APP and great service. The support team patiently answered my questions. Highly recommend to all Shopify sellers!

LIPOWER
China
5 months using the app
Logbase replied September 9, 2022

Thank you for the wonderful review! 🙏😊

October 25, 2023

The application and the technical support for this product are first-rate. I would especially like to recognize Kavishan who was able to quickly modify the application to my specifications.

Chris Bliersbach Books
United States
5 months using the app
Logbase replied October 26, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.

June 4, 2023

Excellent support. Quick responses. Easy to use app. Whether this helps with conversion remains to be seen.

D.N. LEO Novels
Australia
5 months using the app
Logbase replied June 5, 2023

Thank you so much for taking the time to leave us your valuable feedback. Please reach out to us if you have any queries. We will be happy to help you anytime.

November 30, 2023

Febin,
Thank you for your great support.
Nice customer service. Nice attitude. Keep it like this. The company needs more people like him

Thanks

Candles & Oud
United Kingdom
5 months using the app
Logbase replied December 4, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words

Edited February 4, 2024

Ani with the support team did a fantastic job helping me get the product add-on's cards to work again after they suddenly stopped loading (after what appears to be an issue from another app interfering with this one's performance). In this case she quickly identified the problem within a couple of minutes and had them working again.

She also accepted feedback I gave about what function might be beneficial to pass on to the development team to have product add-on cards update according to the product variant selection from a single product page. I don't know if they'll be able to do it, but at the very least, it was nice to hear my suggestion would be passed along for consideration. Thank you, Ani!

*Update 02/03/24 -----
Janani was very kind, patient and attentive to me during the support call. I've made a request that may not be typical and sometimes those are not easy to address in a call, but Janani was understanding and willing to pass along my request to the dev team to create a drop down button to expand or hide the add-on's cards on the product pages so that customers can read the product description before being shown the list of options. (it is believed that as they are appearing before the product description, it is deterring sales because customers aren't seeing the description). I hope this can be done but in the meantime, I appreciate Janani's time and care during our call.

LifeTimer International
United States
5 months using the app
Logbase replied October 5, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.