Reviews (1,716)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting business conversions and average order value, particularly praising its freemium model that charges per conversion. It's lauded for its ease of use, upselling, cross-selling, and product add-on features, along with good customization options. The customer support team is commended for their efficiency and availability. The app's seamless integration, multilingual support, and clean upsell presentation are also highly valued.

May 18, 2022

Great app; customer support is fantastic. They helped to customize the widget for us at no extra charge and it was done within 30 minutes!

Horsham Coffee Roaster
United Kingdom
About 2 hours using the app
Logbase replied May 19, 2022

Thank you for the wonderful review! 🙏😊

August 17, 2022

Sudhan was wonderful, so helpful! He talked me through all of the options available and showed me how to use them.

Festive Fingerprints
United Kingdom
About 2 hours using the app
Logbase replied August 17, 2022

Thank you for the wonderful review! 🙏😊

August 17, 2022

So far, we absolutely love the app, and the customer service for design changes has been superb. Siva was extremely helpful.

Creative Motorsport Solutions
United States
About 2 hours using the app
Logbase replied August 18, 2022

Thank you for the wonderful review! 🙏😊

October 17, 2022

Just installed this App, Sudhan in Support was very helpful in getting this placed and styled to my liking. Can't comment on how it works just yet but it looks good!

Haydawn Studio
United Kingdom
About 2 hours using the app
Logbase replied October 18, 2022

Thank you for the wonderful review! 🙏😊

March 29, 2022

USed the app for upsells. Didnt work as I wanted at first, but the support helped me out. Im happy when I get someone responding to the chat right away, means they got good support system. Hate waiting for hours to get a reply. Quick and easy fix

DecorWord
Canada
About 2 hours using the app
Logbase replied March 29, 2022

Thank you for the wonderful review! 🙏😊

November 29, 2022

Just installed the app, but so far it's really easy to configure and has a very clean interface. I also dealt with customer service and the were very responsive and helpful. They agreed to take a feature request to their development team, and fixed a display issue on mobile for me. AND, they're saving me a ton over my previous Upsell app!

Overland Addict
United States
About 2 hours using the app
Logbase replied November 29, 2022

Thank you for the wonderful review! 🙏😊

May 5, 2023

Thank you alot sudhan, you're very much appreciated with your great service. Amazing app i highly recommend.

ShopMannisko
Netherlands
About 2 hours using the app
Logbase replied May 5, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

February 10, 2023

Kavishan helped me out very well he explained everything perfectly and helped me with all my requests.

Dutchcell - De winkel van uw smartphones
Netherlands
About 2 hours using the app
Logbase replied February 10, 2023

Thank you for your lovely note. We greatly appreciate you taking the time to share your experience.

May 22, 2023

Grazie a Fabin, persona molto competente e gentile .
In pochi passi mi ha spiegato come realizzare e sfruttare le funzionalità del software.

Cyborg International SRL
Italy
About 2 hours using the app
Logbase replied May 22, 2023

Thank you for your kind feedback, your words are very much appreciated. Have a great day!

May 19, 2023

Just downloaded the app and it works very easy and is everything I was looking for. Something wasn't clear for me and I was able to plan a Zoom meeting with Sudhan within 30 minutes. And he helped me with all my questions. Thanks a lot! Great service.

HourglassShaped
Netherlands
About 2 hours using the app
Logbase replied May 19, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.