Upsell & Cross Sell — Selleasy

Upsell & Cross Sell — Selleasy

Reviews (2,122)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective upselling and cross-selling features, which have significantly increased sales and average order values. They appreciate its user-friendly interface, easy setup, and customizable offers like pop-up add-ons and bundles. The app supports multiple languages and currencies, enhancing the global shopping experience. Excellent customer support, including 24-hour chat and personalized Zoom assistance, is also frequently praised.

May 17, 2022

Multilingual, very simple and easy to use. The support is also excellent. I will continue to use it. I can't find any disadvantages.

TAMARUSAN
Japan
11 days using the app
Logbase replied May 17, 2022

Thank you for the wonderful review! 🙏😊

June 29, 2023

We don't usually leave reviews, but this app, particularly the customer support, has been excellent. I installed the app to help increase our AOV and help with add-on products as well as discounts and it's been fantastic! A huge thank you to all the customer support team that's helped set up the app with custom code to help it suit our site!

Blade & Rose UK
United Kingdom
11 days using the app
Logbase replied June 29, 2023

Thank you so much for your kind 5-star review! It means a lot to our whole team.

August 26, 2022

App is working fine and it is pretty easy to use. One minus is that you cannot do anything else then set up the widgets texts and products. If you need to change colors or place of the widget, then you need to have a Zoom call. One thins is also really sketchy for me that they want to take control of your computer and do it for you. Maybe I'm old fashioned but I don't want that somebody else is controlling my computer.

Wølmark Finland
Finland
12 months using the app
Logbase replied September 1, 2022

Thank you for the feedback, we understand and will take your inputs. Since there are multiple widgets and every theme is different, the styling assistance is manually done by us. It's a one time work (for a theme). But we understand a DIY solution would be good as well and we plan to add such a feature in the coming months.

Regarding taking control of the screen - we are really sorry to have put you in an uncomfortable position. Actually, we have an option to get app access and share our screen as an alternative. Going forward we have instructed our support team to get a clear consent and present all options on how we can support you.

And, don't worry, you are not old fashioned! It's perfectly fine and your choice on how you want to be supported! We really appreciate you being watchful and secure over the Internet.

January 9, 2024

Great app and greater customer service. Highly recommended!!

Onotone
United States
11 days using the app
Logbase replied January 10, 2024

Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

April 28, 2022

I'm impressed with how quickly their customer service was able to respond to my questions and requests! They were able to help fix the formatting of the upsell widgets very quickly and efficiently. I like how the widget automatically matched my brand colors as well! Highly recommended!

Kittie Treats Shop
United States
11 days using the app
Logbase replied April 30, 2022

Thank you for the wonderful review! 🙏😊

April 29, 2022

I think this app is the best. Because it increased our sales, we increased our income in a very short time like 1 week.

American Soft Linen
United States
11 days using the app
Logbase replied April 30, 2022

Thank you Osman for the wonderful review! 🙏😊

Edited May 31, 2023

Dhinakar was extremely helpful and had great knowledge of the product and was able to liaise with his technical team to adapt the app to our store with very fast and efficient service. Great customer service and product, would recommend :)

Gym and Fitness
Australia
11 days using the app
Logbase replied May 31, 2023

Thank you so much for taking the time to leave us such a wonderful review. We're really grateful for your kind words. Please reach out to us if you have any queries. We will be happy to help you anytime.

January 11, 2022

Great app! Simple to set up with an intuitive workflow and very prompt customer service. The developers helped with some simple customisations which was greatly appreciated!

Rub & Grub
Australia
11 days using the app
Logbase replied January 12, 2022

Thank you for the wonderful review!

March 23, 2022

To be honest this is the very first review of any app I am writing. The team is really great, open for feedback & most importantly accommodating to the same. They act on it immediately to provide the best solution. Kudos to the team.. Keep up the great work..!!!

The Accessorys Official
India
10 days using the app
Logbase replied March 23, 2022

Thank you Zoheb for the wonderful review! 🙏😊

January 12, 2024

The best customer service I've ever had! Thanks Veena. Brilliant

Oculos Shop
Brazil
10 days using the app
Logbase replied January 15, 2024

Your review is greatly appreciated. Thank you for taking the time to share your thoughts. Your feedback is important and helps us improve.