Reviews (1,734)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting business conversions and average order value, particularly praising its freemium model that charges per conversion. It's lauded for its ease of use, upselling, cross-selling, and product add-on features, along with good customization options. The customer support team is commended for their efficiency and availability. The app's seamless integration, multilingual support, and clean upsell presentation are also highly valued.

September 13, 2022

application is not working properly. If we add 2 induvidial products without add on button, discount doesnot show up

mysavvytask
United States
About 1 hour using the app
Logbase replied September 13, 2022

Hi, thank you for raising the issue. We will reach out to you on email and help resolve this. Sometimes discount might not work due to another app conflict or theme specific conflicts. Looking forward to connect and resolve this.
--
We tried emailing you multiple times, but unfortunately we couldn't connect back with you. As mentioned on the email, the problem has a solution. Hope we get a chance to serve you again sometime!

April 7, 2023

This is my first day to use it, everything looks good so far. The support team is great and patient enough. I can't wait to explore more surprise.

Anleolife
United States
About 1 hour using the app
Logbase replied April 8, 2023

Thank you! We're really grateful and appreciate you taking the time to share your feedback with us.

June 21, 2023

Absolute junk app, doenst work for the get go. Installed and then click the FREE trial button to run it for the first time, and this button does nothing. Please don't waste your time. Ive wasted already too much on this, there are plenty of other similar apps.

Cycling Kinetics
Australia
16 minutes using the app
Logbase replied June 21, 2023

We are sorry that you had an issue. We are checking what caused the issue and we will be back with a resolution soon.

Update (3hr since issue reported): We have identified the issue and the fix has been rolled out now.
Root cause of the issue was outside our app as a data format that Shopify sends changed overnight for a few stores. We have adjusted our app to handle this.

We request you to give us another chance. We have also emailed you regarding the same. Sorry again, and looking forward to serving you better.

March 31, 2023

Love this app. I'm a one product store and this app has helped push up sales by between 10-30% taking average order from one sale £7 to AOV of just under £10.

The support is very fast too. I would recommend this app.

Tooth Be Told
United Kingdom
Logbase replied March 31, 2023

Thank you so much for the wonderful review! We appreciate you for taking the time to leave us your valuable feedback.

January 26, 2022

Installed it it worked right away! I wanted to customise the interface a bit and connected with a customer service rep who immediately connected me with a developer named Sree who was able to customise it exactly the way I wanted. 5+ stars!!!

Deaf Adventures
New Zealand
Logbase replied January 29, 2022

Thank you for the wonderful review!

August 9, 2022

Great looking product, with great backup by Siddarth.
Would highly recommend to anyone looking to boost sales through upsell and crossell, we use it for selling accessories with our product

Off-grid Collective
New Zealand
Logbase replied August 10, 2022

Thank you for the wonderful review! 🙏😊 We have noted your feedback on minimizing support required for styling customization, and will strive to achieve the same.

May 9, 2024

Pizzicato
Germany
28 days using the app
March 13, 2024

Botineiros
Brazil
Almost 2 years using the app
Logbase replied March 15, 2024

Thank you for the wonderful review! It's our pleasure to assist you.

March 20, 2024

Shopsisterology
United States
10 months using the app
Logbase replied March 21, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

April 22, 2024

FEELBETTR
Bulgaria
29 days using the app