Upsell & Cross Sell — Selleasy

Upsell & Cross Sell — Selleasy

Reviews (2,050)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value through effective upsell and cross-sell features, ideal for promoting smaller, new products. It operates on a freemium model that charges per conversion, beneficial for small businesses. The app is customizable, supports multiple languages and currencies, and is easy to install and integrate with Shopify stores. Customer support is frequently praised for being accessible via chat, Zoom, and email, with a responsive team skilled in handling customization requests quickly. The app is also noted for its stability and performance, enhancing user experience and positively impacting sales outcomes.

February 9, 2024

Jananee was very helpful, thank you!

T Jacobs
United States
5 months using the app
Logbase replied February 10, 2024

Thank you for the fantastic review! We're thrilled to hear about your positive experience with us. We have reached out to you via email to check how we can satisfy you to the fullest and receive a perfect rating in the future. This will help us in improving our app's features. Looking forward to connecting with you.

December 21, 2023

Easy to use app, and zoom call with Siddarth was very helpful and quick to reposition the upselling widget on my product page.

Lucille & Grace
United Kingdom
14 days using the app
Logbase replied December 22, 2023

Thank you for your generous feedback! We're thrilled to hear that you had a positive experience with us.

November 16, 2022

I had an issue with one of the widgets displaying in my store, but the support team were very heplful and the issue was resolved withing 24 hours or so. Thanks!

Cocktail Collective
New Zealand
Over 1 year using the app
Logbase replied November 17, 2022

Thank you for the wonderful review! 🙏😊

May 17, 2023

Siddarth was very helpful and stayed with me throughout the whole process of fixing my issue he even used Zoom to help me out. I would definitely recommend

Rivamae
Portugal
Over 1 year using the app
Logbase replied May 18, 2023

Thank you for your review

December 6, 2022

A great app that does what it should, though it could use better analytics tools. Customer support has been helpful. Recommended.

Pawfect Pals
Australia
Over 1 year using the app
Logbase replied December 8, 2022

Thank you for the feedback! We have reached out to you by email to understand what kind of analytics you are looking for.

March 20, 2023

Very professional and is a good app for start. Appreciate The staff that help me in translation for the section was needed! Thank you A lot of good modules and a good start label

Fingroup Online
Italy
11 months using the app
Logbase replied March 20, 2023

Thank you so much for taking the time to leave a review! It means a lot to our team.

May 7, 2022

App is relative easy to use, had to do a zoom call for fix some formatting issues. Appt was easy to set up. Only complaint was, I had a hard time understanding the tech that helped me. But he was extremely helpful and nice.

Vending Pending
United States
9 months using the app
Logbase replied May 10, 2022

Thank you for the review! 🙏😊
Some of our agents are still learning and probably we could have been better. We'll take the feedback and improve our communication.

June 14, 2023

I had a small problem reaching out to them on a zoom call but once we finally got together they fixed it and it works great. What I like about the app it also will list the variants and give my customers an options without me adding each one separately. At this time I would recommend this app as it is the best one I have found that does exactly what I was looking for.

Gift Basket Village
United States
8 months using the app
Logbase replied June 14, 2023

We appreciate you taking the time to leave us your review. It means a lot to the whole team, and we’d love to have you back very soon.

July 25, 2022

The app itself is well designed, you do need to reach out to the team to make specific changes since you do not have many design option. I do have to say that their team and specificly Siva was super friendly and super helpfull. He tried to understand the needs of my webshop. Thanks for developing this app.

Stera
Belgium
7 months using the app
Logbase replied July 27, 2022

Thank you so much for the review! 🙏😊

March 2, 2022

This app is exactly what I was looking for. It performs well and I highly recommend adding it if you'd like to encourage higher order values. I think it could be a bit more user-friendly (if you'd like to change the placement and design, you'll likely have to contact their team so they can alter it for you). However, they quickly got to work fixing it for me and now it's exactly how I want it. Thanks!

The Ōm Home
Bermuda
4 months using the app
Logbase replied March 4, 2022

Thank you Jasmine for the wonderful review. We are slightly disappointed with just 4 stars, but importantly we will take your feedback. Like you mentioned we plan to launch a "do it yourself" styling, but being a new app we are adding features one by one. We will get there and until then you have all our support with styling and customization!