Reviews (1,726)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting business conversions and average order value, particularly praising its freemium model that charges per conversion. It's lauded for its ease of use, upselling, cross-selling, and product add-on features, along with good customization options. The customer support team is commended for their efficiency and availability. The app's seamless integration, multilingual support, and clean upsell presentation are also highly valued.

April 18, 2024

Was looking for an affordable option for upselling/cross-selling products on my website. Found this app and it fulfilled all my needs. Their customer service is really prompt. Happy to have found this app.

Totapari
India
8 months using the app
Logbase replied April 19, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words. Please feel free to reach out to us at any time; we will be glad.

April 24, 2024

I had a custom color issue with pop ups opened the chat got assisted and sorted all in less than 10 minutes great service and great app !!

Vyral
United States
10 months using the app
Logbase replied April 25, 2024

We want to express our sincere gratitude for taking the time to share your review. Your feedback is invaluable, and we genuinely appreciate your input.

June 12, 2024

Perfect app, does everything you need and the customization options that the team can do for you are implemented super fast. I can only recommend.

Colla Skin
Netherlands
About 1 month using the app
Logbase replied June 14, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

May 29, 2024

Loving this app so far! Although initially daunting given there is limited direction upon downloading the app, I quickly got the hang of it and reached out to customer support for any questions and customization requests I had to ensure the features blended with brand storefront look and feel. A+ customer support and already seeing sales roll in from upsells and product add-ons!

Mama Coco
United States
23 days using the app
Logbase replied June 3, 2024

Thank you for taking the time to share your feedback with us; we greatly appreciate your kind words and are delighted to hear about your positive experience with our...

May 11, 2024

Fantastic app. Great value for what it is with reasonable configuration options. Has already driven a nice amount of conversions. Live chat is really helpful and was able to help us with all the changes needed.

Dice Dragons
United Kingdom
About 2 months using the app
Logbase replied May 23, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

May 30, 2024

Incredible App with incredible Support!

At first, the Cart upselling didn't work properly because another app i've tested messed with it.

Contacted the support and my issue was fixed within 5 minutes.

Highly recommended!

Jameson & Tailor
Germany
About 2 months using the app
Logbase replied May 31, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

June 19, 2024

Really great app and excellent customer service, you can book a zoom call anytime you like and they resolved all of my queries and helped me over the call.

Diane Hill
United Kingdom
7 months using the app
May 13, 2024

So far so good! Had some set up issues that turned out to be very basic user error on my end. It was very easy to get live support and quick resolution. Kavishan was super helpful.

Ravenhill Studio
United States
18 days using the app
Logbase replied May 15, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

March 5, 2024

Upsell is a easy to use app that helps our customers find items that they may enjoy, but would've missed otherwise. When it stopped working after some Shopify or Theme updates, Veena swiftly helped us get it in working order and looking seamless in our store.

Franklin Barbecue
United States
Almost 2 years using the app
Logbase replied March 6, 2024

We want to express our sincere gratitude for taking the time to share your review. Your feedback is invaluable, and we genuinely appreciate your input.

May 30, 2024

Support is absolutely amazing in helping with custom colours! The app loads quickly and upsells exactly how I wanted it to!

LED Addict
South Africa
8 months using the app
Logbase replied June 3, 2024

Thank you very much for the wonderful review!