Upsell & Cross Sell — Selleasy
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,107)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective upselling and cross-selling features, which significantly boost sales and average order values. It offers customizable "frequently bought together" bundles and post-checkout offers, supporting multiple languages and currencies. The integration is seamless across various themes, and customer support is praised for its responsiveness and personalized assistance, including 24/7 chat and Zoom calls.
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very interesting app was introduced to me by Febin who have been such great help. thank you for your assistant Febin
Thank you for your kind feedback, your words are very much appreciated. Have a great day!
Hello! I unstalled your app but I can still see the Selleasy widget appear on my theme... is there a way to remove that?
Thanks
We did some checks and it looks like our widget does not appear. To ensure everything is 100% alright, we have also reached out to you on email asking for the product page link where you see the issue. Also, we would like to understand if there is something we can do to help you keep the app.
Please let us know, we’ll be happy to assist!
We just started to use the App and for now services and usability is super! We are excited to see how it will perform.
Thank you for your kind review!
application is not working properly. If we add 2 induvidial products without add on button, discount doesnot show up
Hi, thank you for raising the issue. We will reach out to you on email and help resolve this. Sometimes discount might not work due to another app conflict or theme specific conflicts. Looking forward to connect and resolve this.
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We tried emailing you multiple times, but unfortunately we couldn't connect back with you. As mentioned on the email, the problem has a solution. Hope we get a chance to serve you again sometime!
This is my first day to use it, everything looks good so far. The support team is great and patient enough. I can't wait to explore more surprise.
Thank you! We're really grateful and appreciate you taking the time to share your feedback with us.
This people are a joke.
1) They don't tell you that you need to sign up to their free trial in order to use their free tier.
2) YOU will be automatically charged after 50 sales from all sales channels, including google, even none of your customers purchase anything from the upsell prompt.
This company is a joke.
It's unfortunate to see that we received this 1 star review because you did not like our pricing model. It's sad that your did not even try the app, as you did not want to accept the app's tiered pricing in the first place.
1) Our tiered pricing is similar to many other apps on Shopify, the app does not abruptly stop working once you hit the tier, instead based on the usage the tier charges are applied. This is conveyed in the first step after our app installation and hence we don't hide anything.
2) We do transparently communicate that we consider order count across all channels (mentioned in app listing, and during app subscription). We have also displayed the explanation before the subscription step. To clarify again, our app running costs are proportional to the order volume, as we also have post purchase upsells, order status page upsells and also by default upsell apps have to listen to all orders for functionality.
Finally, we do not accept we are a joke. We are a serious and a responsible company. We serve 30,000+ Shopify stores across all our apps and put our heart and soul to make sure we run reliably and provide the best service. Our team works day and night in shifts for the ensuring the best service to Shopify merchants.
But we do understand you do not like our pricing model, and we totally respect your preference. However, our pricing model works for us and all our existing customers and obviously we cannot change it to suit everyone.
We think in the heat of the moment, you got frustrated and you left us this review. We can understand your situation. We still hope at some point of time in your e-com journey, we might serve with one of our apps to your satisfaction. If you ever realized that our pricing model is not uncommon or unfair, please do revisit this review. Still we think an app does not deserve the worst rating because of their pricing model (which is also a common one).
Still, thank you for trying our app and letting us know your thoughts.
Regards,
Abishek
Cofounder, Selleasy.
Absolute junk app, doenst work for the get go. Installed and then click the FREE trial button to run it for the first time, and this button does nothing. Please don't waste your time. Ive wasted already too much on this, there are plenty of other similar apps.
We are sorry that you had an issue. We are checking what caused the issue and we will be back with a resolution soon.
Update (3hr since issue reported): We have identified the issue and the fix has been rolled out now.
Root cause of the issue was outside our app as a data format that Shopify sends changed overnight for a few stores. We have adjusted our app to handle this.
We request you to give us another chance. We have also emailed you regarding the same. Sorry again, and looking forward to serving you better.
Nice introduction! Definitely will play around it
Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.
Speedy and lovely support - fixed my issue in no time! Very easy to install and use. 10/10 so far. I also really like the look and layout of the widget so far. They ahve more options for upsell and I will look at them too but the "Frequently purchased together" is very streamlined and tidy.
We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.
Installed it it worked right away! I wanted to customise the interface a bit and connected with a customer service rep who immediately connected me with a developer named Sree who was able to customise it exactly the way I wanted. 5+ stars!!!
Thank you for the wonderful review!