Reviews (1,727)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting business conversions and average order value, particularly praising its freemium model that charges per conversion. It's lauded for its ease of use, upselling, cross-selling, and product add-on features, along with good customization options. The customer support team is commended for their efficiency and availability. The app's seamless integration, multilingual support, and clean upsell presentation are also highly valued.

April 15, 2024

Great app, easy to customise your addon options. Excellent support, had an issue with the width of the option box which got fixed immediately over livechat. Very highly recommended!

SKNS.co
United Kingdom
4 months using the app
Logbase replied April 16, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

March 5, 2024

Upsell is a easy to use app that helps our customers find items that they may enjoy, but would've missed otherwise. When it stopped working after some Shopify or Theme updates, Veena swiftly helped us get it in working order and looking seamless in our store.

Franklin Barbecue
United States
Almost 2 years using the app
Logbase replied March 6, 2024

We want to express our sincere gratitude for taking the time to share your review. Your feedback is invaluable, and we genuinely appreciate your input.

June 4, 2024

So far we only set up one placement on product pages but we like it a lot. Easy to customize. Great support.

Modern Blaze
United States
2 months using the app
Logbase replied June 5, 2024

We want to express my sincere gratitude for taking the time to share your review. Your feedback is invaluable, and we genuinely appreciate your input.

May 18, 2024

This app charges you based on the amount of orders you make, even if it did not help you in generating those orders. So, be aware of that. Customer support was quite annoying to deal with, wasted a lot of time for a simple yes or no question.

B.Different Clothing
Sweden
6 months using the app
Logbase replied May 20, 2024

We apologize for any confusion during the chat conversation. Due to high support traffic, our responses may not have been as clear as intended. Our pricing model is based on total store orders, and we strive to keep this information as transparent as possible everywhere. We are continuously working to improve our customer support and app experience. Hope we get to serve you in the future.

May 20, 2024

Very nice app and the costumer service is always there to help with any questions recommend it!

The Meander Shop
Denmark
7 months using the app
Logbase replied May 23, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

May 23, 2024

Customer service was fast and really helpful, fixed my issue no problems at all. THANKS HEAPS

Fashion Fish Swimwear
Australia
7 months using the app
Logbase replied June 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

May 17, 2024

Easy to use and scheduling a zoom for extra help is very convenient. Sud-hn helped me and was knowledgeable and handled all my requests quickly. Highly recommend!

sparoom
United States
29 days using the app
Logbase replied May 23, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

May 31, 2024

I spoke with Dhinakar today and the level of service was amazing. Not only is the app amazing, but I have it working exactly as I wanted, thank you so so much!!!

Later that day I also spoke with Veena who helped me out with something, amazing service, thank you!

Mr. Inappropriate
United Kingdom
9 days using the app
Logbase replied June 3, 2024

Thank you for taking the time to share your feedback with us; we greatly appreciate your kind words and are delighted to hear about your positive experience with our...

March 18, 2024

Title: Transformative Tech Support with Sudhan R. for Implementing Upsell Strategies with Selleasy on Shopify

I had the pleasure of working closely with Sudhan R. from the tech support team, and I am beyond impressed with the level of support and guidance he provided in setting up Selleasy for our Shopify store. Sudhan's expertise not only helped me implement high-conversion pre-purchase and post-purchase upsell offers but also taught me how to effectively prompt customers to bundle related products and accessories, ultimately boosting our Average Order Value (AOV).

One of the standout features that Sudhan introduced me to was the flexibility of creating upsell and cross-sell offers manually or using automatic product recommendations within Selleasy. This versatility has allowed us to tailor our upsell strategies to match the preferences and behaviors of our customers, resulting in increased sales and improved customer satisfaction.

I was particularly impressed by how Selleasy seamlessly supports multi-language and multi-currency Shopify stores, making it easier for us to cater to a diverse customer base and expand our reach globally. The unobtrusive and embedded widgets offered by Selleasy allow us to present upsell offers in a visually appealing manner without disrupting the overall shopping experience for our customers.

Moreover, Sudhan went above and beyond by offering free setup assistance through Zoom, chat, or email, ensuring that we were able to leverage the full potential of Selleasy for our store. His patience, clear instructions, and willingness to address all my queries demonstrated a high level of professionalism and dedication to customer satisfaction.

With Selleasy's diverse range of upsell styles to choose from, we were able to customize the presentation of upsell offers to align with our store's branding and aesthetic. This level of customization has not only enhanced the visual appeal of our store but has also significantly increased our upsell conversion rates.

In conclusion, Sudhan R.'s exceptional support and expertise have been instrumental in helping us leverage Selleasy to implement effective upsell strategies that drive sales and enhance the shopping experience for our customers. I highly recommend reaching out to Sudhan for any assistance related to implementing upsell strategies on Shopify, as his knowledge and guidance are truly invaluable. A heartfelt thank you to Sudhan and the tech support team for their outstanding service!

GREAT EVENT RENTALS
United States
3 months using the app
Logbase replied March 19, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

May 10, 2024

Febin helped me solve a problem. Friendly and effective help. Thank you!

viurenatural
Spain
5 months using the app
Logbase replied May 13, 2024

Thank you for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.