Upsell & Cross Sell — Selleasy

Upsell & Cross Sell — Selleasy

Reviews (2,118)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective upselling and cross-selling features, which have significantly increased sales and average order values. They appreciate its user-friendly interface, easy setup, and customizable offers like pop-up add-ons and bundles. The app supports multiple languages and currencies, enhancing the global shopping experience. Excellent customer support, including 24-hour chat and personalized Zoom assistance, is also frequently praised.

February 1, 2024

pretty easy to set up. Veena helped us edit some of the post-purchase funnel text. Amazing to have immediate support over chat.

Art 'N Glow
United States
11 months using the app
Logbase replied February 2, 2024

Thank you so much for taking the time to share your feedback with us. We are happy to hear about your positive experience with our service.

June 1, 2024

I had an exceptional experience working with Veena from the Selleasy app. She expertly guided me through the process of building upselling funnels, making it simple and effective. Her patience, knowledge, and clear instructions were invaluable. Thanks to Veena, I now have a robust upselling strategy that has already started boosting my sales. Highly recommend!

Dog Town Collars
United States
22 days using the app
Logbase replied June 3, 2024

Thank you for taking the time to share your feedback with us; we greatly appreciate your kind words and are delighted to hear about your positive experience with our...

May 19, 2024

Veena was super helpful and was able to completely change all the styling needs I had quickly and efficiently. She was super polite and nothing was too much trouble. She also clearly walked me through the app. I would 100% come back and use your zoom service and also recommend you to others. The best customer service ever!

Mrs. Alice
United Kingdom
25 days using the app
Logbase replied May 20, 2024

We want to express our sincere gratitude for taking the time to share your review. Your feedback is invaluable, and we genuinely appreciate your input.

July 9, 2024

Beware that this app doesn't work for Iphone. Specifically, if you have different offers the first upsell pop up doesn't show up. The customer service doesn't care about your problem.. they said they were going to share this problem with their technician but nothing has been done and I haven't received a single e-mail from them.
The zoom call was completely a waste of time, the staff didn't know what to do.

BPG Radiocomunicazioni Srl
Italy
5 days using the app
Logbase replied July 10, 2024

We would like to clarify that we have already fixed the iPhone issue, and an email notification was sent on July 9. We have now sent you another email as well. We kindly request that you check your spam folders. The email has been sent from connect@logbase.io. We hope we can resolve this confusion, as the issue has been fixed and notified. Please feel free to reach out if you have any further queries.

April 18, 2024

Was looking for an affordable option for upselling/cross-selling products on my website. Found this app and it fulfilled all my needs. Their customer service is really prompt. Happy to have found this app.

Totapari
India
8 months using the app
Logbase replied April 19, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words. Please feel free to reach out to us at any time; we will be glad.

July 11, 2024

Mani helped me so quickly and solved every issues. Great customer service.

Urban NoMad
France
About 1 month using the app
Logbase replied July 17, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

May 7, 2024

Febin Was a great help , took his time to walk me through the set up and give me options to help use the app more efficiently. I look forward to using the app. Thanks Again !

Privei
United States
4 months using the app
Logbase replied May 9, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

May 20, 2024

Trissha, Had an amazing experience with the app and she understood my requirement and changed the app based on idea which came out very well as per our website. I would recommend this app and Trissha would be the better choice for immediate support.

Autosparz
India
About 2 months using the app
Logbase replied May 23, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

March 18, 2024

Title: Transformative Tech Support with Sudhan R. for Implementing Upsell Strategies with Selleasy on Shopify

I had the pleasure of working closely with Sudhan R. from the tech support team, and I am beyond impressed with the level of support and guidance he provided in setting up Selleasy for our Shopify store. Sudhan's expertise not only helped me implement high-conversion pre-purchase and post-purchase upsell offers but also taught me how to effectively prompt customers to bundle related products and accessories, ultimately boosting our Average Order Value (AOV).

One of the standout features that Sudhan introduced me to was the flexibility of creating upsell and cross-sell offers manually or using automatic product recommendations within Selleasy. This versatility has allowed us to tailor our upsell strategies to match the preferences and behaviors of our customers, resulting in increased sales and improved customer satisfaction.

I was particularly impressed by how Selleasy seamlessly supports multi-language and multi-currency Shopify stores, making it easier for us to cater to a diverse customer base and expand our reach globally. The unobtrusive and embedded widgets offered by Selleasy allow us to present upsell offers in a visually appealing manner without disrupting the overall shopping experience for our customers.

Moreover, Sudhan went above and beyond by offering free setup assistance through Zoom, chat, or email, ensuring that we were able to leverage the full potential of Selleasy for our store. His patience, clear instructions, and willingness to address all my queries demonstrated a high level of professionalism and dedication to customer satisfaction.

With Selleasy's diverse range of upsell styles to choose from, we were able to customize the presentation of upsell offers to align with our store's branding and aesthetic. This level of customization has not only enhanced the visual appeal of our store but has also significantly increased our upsell conversion rates.

In conclusion, Sudhan R.'s exceptional support and expertise have been instrumental in helping us leverage Selleasy to implement effective upsell strategies that drive sales and enhance the shopping experience for our customers. I highly recommend reaching out to Sudhan for any assistance related to implementing upsell strategies on Shopify, as his knowledge and guidance are truly invaluable. A heartfelt thank you to Sudhan and the tech support team for their outstanding service!

GREAT EVENT RENTALS
United States
3 months using the app
Logbase replied March 19, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

January 7, 2025

Very easy app to use, which is very important to me. I like all the different options that I can choose from as well as the dashboard that shows me the impact that each offer has had.
The Selleasy team are always on hand when I need them as well as always being quick and happy to help.
So pleased that I chose this app.

Silver Circle Pets
United Kingdom
Over 2 years using the app