Reviews (1,727)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting business conversions and average order value, particularly praising its freemium model that charges per conversion. It's lauded for its ease of use, upselling, cross-selling, and product add-on features, along with good customization options. The customer support team is commended for their efficiency and availability. The app's seamless integration, multilingual support, and clean upsell presentation are also highly valued.

May 22, 2024

amazing support and application! Must have for any ecommerce website

tevaplanter
United States
5 months using the app
Logbase replied May 23, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

April 30, 2024

Love this app! Sid was extremely helpful in resolving my issue with add-on's. Thanks again Sid!

Guest Wishes
Australia
3 months using the app
Logbase replied May 2, 2024

Thank you very much for the wonderful review!

May 21, 2024

This app was very easy to learn and navigate. The support files are excellent. I asked for help and left detailed notes about my issue. I requested a zoom call. Sudan read my back notes and saw my issue. He had it fixed before I joined the zoom call. He is a ROCK STAR.

GearHaul
United States
About 1 month using the app
Logbase replied May 23, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

June 14, 2024

great app and super helpful suppport team! Jananee was a rock star.

Beauty From Bees
Canada
Over 1 year using the app
Logbase replied June 17, 2024

We want to express my sincere gratitude for taking the time to share your review. Your feedback is invaluable, and we genuinely appreciate your input.

April 13, 2024

Really impressed with the service. Siba was extremely patient and went through each step as we discussed best practices. Great experience!

My Mind's Eye Paper Goods
United States
9 months using the app
Logbase replied April 16, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

April 19, 2024

The app is easy to use & the customer service is excellent if you do happen to run into any issues.

Ayamaya Outdoors
United States
6 months using the app
Logbase replied April 22, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

April 24, 2024

Great support, thanks Jananee! The app itself has many very usefull features in the free plan and the support treats you like a premium customer on the free plan too.

HomeDarlings
Austria
4 months using the app
Logbase replied April 26, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

May 1, 2024

Super fast service - loved the support - talked with 3-4 support agents. They know their product and service well. Lastly I just had a call with Kavishan - he was super fast. Loved iit.

Pets Park PK
Pakistan
About 1 month using the app
Logbase replied May 2, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

March 29, 2024

Technical support very helpful with setting up the app and custom CSS. Special shout out to Sid who did help me very much with custom changes. The app is best I have seen on Shopify store.

Plamenak.cz
Czechia
6 months using the app
Logbase replied March 30, 2024

Thank you for the wonderful review! It's always our pleasure to assist you.

March 21, 2024

Great add-on to a product page. Had a slight customisation issue & after a quick message to their support, it was fixed! Great turnaround, much recommended.

Scribe Cycling
United Kingdom
10 months using the app
Logbase replied March 22, 2024

Thank you for the wonderful review! It is always our pleasure to assist you.