Upsell & Cross Sell — Selleasy

Upsell & Cross Sell — Selleasy

Reviews (1,858)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective upselling and cross-selling features, which significantly boost sales and average order values. They appreciate the user-friendly setup, customizable options like product bundles and one-click upsells, and an intuitive interface for cart and pop-up upsells. The support team is praised for their quick and helpful service in app customization and issue resolution. The app's pricing model scales with order volume.

November 15, 2024

A very good mulit-lingual app with a super-fast & kind support in a fair price! I strongly recommend it!

SafeBeBag
Hungary
30 minutes using the app
Logbase replied November 20, 2024

Thank you for your wonderful review!

May 29, 2024

Loving this app so far! Although initially daunting given there is limited direction upon downloading the app, I quickly got the hang of it and reached out to customer support for any questions and customization requests I had to ensure the features blended with brand storefront look and feel. A+ customer support and already seeing sales roll in from upsells and product add-ons!

Mama Coco
United States
23 days using the app
Logbase replied June 3, 2024

Thank you for taking the time to share your feedback with us; we greatly appreciate your kind words and are delighted to hear about your positive experience with our...

November 20, 2024

Kavishan was a great help!

Norani Baby
United States
2 days using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

July 23, 2024

So far it is great and the support is amazing

Triovari
United Arab Emirates
3 days using the app
Logbase replied July 26, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

Edited April 24, 2025

Unfortunately, my most recent experience with this team has been deeply disappointing.

I specifically asked for a change not to be implemented yet and made it clear that I needed the option to control when it goes live. Despite that, the change was pushed through without my approval. I followed up immediately—but was ignored. That silence cost us sales and showed a complete lack of regard for communication or accountability.

When I finally got a response, it felt robotic and insincere. No real apology, no ownership of the impact—just copy-paste replies that made it clear my concerns weren’t being taken seriously.

This is not how you treat clients. A simple, honest acknowledgment and a bit of empathy would’ve gone a long way. I hope the team takes this as a wake-up call to handle things more professionally moving forward.

VELANTE Officiale®
Romania
Over 1 year using the app
Logbase replied November 28, 2023

We sincerely apologize for the unfortunate incident. We’ve reached out via email to inform you that an internal investigation was already underway regarding this matter. We are committed to learning from this and taking the necessary steps to prevent such situations in the future.

November 5, 2024

Guter Support

BertasHolz
Germany
6 months using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

May 6, 2024

The Price is Right, Decent customization, Good Customer Service!
I really appreciate the Freemium model where you pay per conversion, that feels much safer as a small business than committing to an app with too many features I don't need that's way overpriced.
I also think they have quite a lot of good customization options, especially given that it's free (until it helps you sell something).
My one criticism is the backend is a little more text based than visual, although there is a preview of the result, but if you're more of a visual designer than a computer programmer, all the text options are a little intimidating. But it's pretty intuitive! Really, very few compaints.

Foxes and Ravens
Canada
Over 1 year using the app
June 2, 2024

I recently had the pleasure of working with Dhinakar on a Zoom meeting to navigate the Selleasy platform, and I couldn't be more satisfied with the experience. Dhinakar was incredibly patient and took the time to go through each possible combination for using the platform with me. His guidance was invaluable as I attempted to make a product add-on.

I'm not exactly sure when the error was fixed, but it appears I may have already had a sale with an add-on, which is fantastic news!

At no point did I feel pressured or lost during our session. Dhinakar's dedication to sorting out the issues and staying on the line long after the half-hour booking was much appreciated. Thanks Charise

graceandaugust.co.nz
New Zealand
12 days using the app
Logbase replied June 3, 2024

Thank you for taking the time to share your feedback with us; we greatly appreciate your kind words and are delighted to hear about your positive experience with our...

Edited September 7, 2024

Staff was very helpful.

Fancy Boy Furniture
United States
10 days using the app
Logbase replied September 9, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

October 8, 2024

Great and quick support

Aeroshop24
Germany
5 days using the app
Logbase replied October 9, 2024

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.