Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance sales and increase average order value through its upsell and cross-sell features. Its user-friendly interface, easy setup, and customization options are highly valued. The 'Frequently Bought Together' feature is a favorite among many. Merchants commend its reliable performance, responsive customer support that caters to individual needs, and its affordability. The app's capability to handle multi-language texts and resolve conflicts with Shopify themes is also appreciated.

April 8, 2024

I've installed an app on my website, and the installation was easy. The support team (Dhina & Febin) has been incredibly friendly and helpful, assisting me in customizing it to fit perfectly with my website's theme. I'm now eagerly awaiting to see the results, but I'm hopeful that it will help improve them.

Suritt
Spain
2 days using the app
Logbase replied April 9, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

February 23, 2024

Great up. Slots in seamlessly. I had one small issue with making one of the widgets fit into my store the way I wanted it to, and I was able to schedule a free zoom call with Janani who adjusted the code to make things work within a few minutes.

Best app I've used so far.

Blue Sky Fitness Supply
United States
About 23 hours using the app
Logbase replied February 25, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

April 4, 2024

perfect service! love this app

illstinct
Germany
8 months using the app
Logbase replied April 5, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

February 14, 2024

have only just started to use it so cant review yet however I have contacted the help team today twice to clayify some points for me and they are wonderfully helpful and thats always a great sign. so 5 stars for customer service

Great Home Entertaining
United Kingdom
4 days using the app
Logbase replied February 15, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

February 13, 2024

EXCELLENT! EXCELLENT! EXCELLENT! Kavishan was EXTREMELY helpful!!

Lucretia's Body Oils & Sprays
United States
Over 1 year using the app
Logbase replied February 16, 2024

Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

February 21, 2024

Spoke to Annie about a couple of things I didn't understand while setting up the app. She was great answered all my questions and gave a few suggestions of other apps on offer. Plus it was very quick to book a chat

Little Lions NZ
New Zealand
7 days using the app
Logbase replied February 22, 2024

“We're really grateful and appreciate you taking the time to share your rating with us."

February 23, 2024

Great app and awesome customer service. Suldhan knew everything we needed and was great to work with.

Wolfprint
United States
About 2 months using the app
Logbase replied February 26, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

April 5, 2024

Facile à comprendre et à configurer. Je l'ai utilisé pendant plusieurs mois jusqu'à ce que mes configurations de produits soient trop complexes et j'ai dû demander de l'aide au service de support. En quelques minutes c'était réglé. Vraiment un super service et une super app!

DISTRICT 1 LASERTAG
Canada
6 months using the app
Logbase replied April 6, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

February 16, 2024

I got a very good explanation and help from Annie.

WeJump2Fly
Norway
Over 1 year using the app
Logbase replied February 17, 2024

“We're really grateful and appreciate you taking the time to share your rating with us."

January 17, 2024

Works well and very quick and efficient customer service, when needed

comfortti-hu
Slovenia
Over 1 year using the app
Logbase replied January 19, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our ...