Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its reasonable configuration options and significant impact on conversions. It operates on a Freemium model, charging per conversion, which is favored by small businesses. The app is easy to set up and customize, with a popular feature being the 'Frequently Bought Together' option. The support team is efficient, responsive, and open to feedback. Merchants have noticed an increase in average order value after setting up basic "cart add ons". The app's user-friendly layout and seamless integration with Shopify stores make it ideal for creating bundles and cart upsells. The support team is also praised for their swift conflict resolution and customization assistance.

March 5, 2024

I'm a new user, and Janaee expertly walk me through all the basics. I appreciate that customer service is available from the start and look forward to using the app.

Cosmic Q Publishing
United States
6 days using the app
Logbase replied March 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

April 2, 2024

Wonderful application! Customer service is always there to resolve anything

Trubbiano
Portugal
30 days using the app
Logbase replied April 4, 2024

Thank you for taking the time to leave us your valuable feedback!

February 14, 2024

⭐⭐⭐⭐⭐ - Outstanding Service from Febin at Selleasy!

I recently had the pleasure of working with Febin from Selleasy to address an add-on adjustment issue on my website, and I couldn't be happier with the results!

Febin's expertise and dedication truly shone through as he quickly identified and resolved the problem with precision. His communication throughout the process was excellent - he kept me informed every step of the way, explaining the issue and the solution in a way that was easy to understand.

What sets Febin apart is not just his technical proficiency but also his commitment to customer satisfaction. He went above and beyond to ensure that the add-on adjustment not only fixed the issue but also improved the overall functionality of my site.

Working with Febin was a breeze, and he made what could have been a stressful situation incredibly smooth and stress-free. I highly recommend Febin and the Selleasy team for their exceptional service and technical prowess. Thank you, Febin, for your prompt and outstanding assistance! ⚙️️

BelleDonato
United States
8 days using the app
Logbase replied February 15, 2024

Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

February 6, 2024

Just started using the app, and although our theme had some restrictions, Veena hopped on a zoom call and walked us through everything to get it sorted. Simply epic customer service!

Formcave
United States
3 months using the app
Logbase replied February 7, 2024

We want to express our sincere gratitude for taking the time to share your review. Your feedback is invaluable, and we genuinely appreciate your input.

February 8, 2024

Amazing app that really boosts order values. Dhina provided me some of the best customer service I've seen thus far. I'd go with this app just for the customer support.

Velocity Pickleball Paddles
United States
2 months using the app
Logbase replied February 9, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our ...

May 1, 2024

thanky you so much i really appreciate the help and the support amazing app!! and amazing help i got from Tarissha

Strechy
Israel
15 days using the app
Logbase replied May 2, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

February 26, 2024

It had a very outstanding performance. He was able to easily understand our needs and respond to them with professionalism and precision. He was very talented and helped us a lot.

thanks Siddarth

Atico
United Arab Emirates
18 days using the app
Logbase replied February 27, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

February 23, 2024

Great up. Slots in seamlessly. I had one small issue with making one of the widgets fit into my store the way I wanted it to, and I was able to schedule a free zoom call with Janani who adjusted the code to make things work within a few minutes.

Best app I've used so far.

Blue Sky Fitness Supply
United States
About 23 hours using the app
Logbase replied February 25, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

April 5, 2024

Facile à comprendre et à configurer. Je l'ai utilisé pendant plusieurs mois jusqu'à ce que mes configurations de produits soient trop complexes et j'ai dû demander de l'aide au service de support. En quelques minutes c'était réglé. Vraiment un super service et une super app!

DISTRICT 1 LASERTAG
Canada
6 months using the app
Logbase replied April 6, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

May 13, 2024

I haven't had any customers use the app as of yet. However, the agent that helped me today was exceptional!

Curated Comforts by Sharene
United States
3 days using the app
Logbase replied May 15, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.