Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its reasonable configuration options and significant impact on conversions. It operates on a Freemium model, charging per conversion, which is favored by small businesses. The app is easy to set up and customize, with a popular feature being the 'Frequently Bought Together' option. The support team is efficient, responsive, and open to feedback. Merchants have noticed an increase in average order value after setting up basic "cart add ons". The app's user-friendly layout and seamless integration with Shopify stores make it ideal for creating bundles and cart upsells. The support team is also praised for their swift conflict resolution and customization assistance.

February 26, 2024

It had a very outstanding performance. He was able to easily understand our needs and respond to them with professionalism and precision. He was very talented and helped us a lot.

thanks Siddarth

Atico
United Arab Emirates
18 days using the app
Logbase replied February 27, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

May 13, 2024

I haven't had any customers use the app as of yet. However, the agent that helped me today was exceptional!

Curated Comforts by Sharene
United States
3 days using the app
Logbase replied May 15, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

February 8, 2024

Amazing app that really boosts order values. Dhina provided me some of the best customer service I've seen thus far. I'd go with this app just for the customer support.

Velocity Pickleball Paddles
United States
2 months using the app
Logbase replied February 9, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our ...

April 5, 2024

Facile à comprendre et à configurer. Je l'ai utilisé pendant plusieurs mois jusqu'à ce que mes configurations de produits soient trop complexes et j'ai dû demander de l'aide au service de support. En quelques minutes c'était réglé. Vraiment un super service et une super app!

DISTRICT 1 LASERTAG
Canada
6 months using the app
Logbase replied April 6, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

February 6, 2024

Just started using the app, and although our theme had some restrictions, Veena hopped on a zoom call and walked us through everything to get it sorted. Simply epic customer service!

Formcave
United States
3 months using the app
Logbase replied February 7, 2024

We want to express our sincere gratitude for taking the time to share your review. Your feedback is invaluable, and we genuinely appreciate your input.

May 7, 2024

Great support with free setup assistance via meeting. Thank so much

Style My Pride
United States
About 2 months using the app
Logbase replied May 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our...

May 10, 2024

Had great customer service experience with Febin! Resolved issues for us quickly

SILKE London
United Kingdom
25 days using the app
Logbase replied May 13, 2024

Thank you for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

February 23, 2024

Great up. Slots in seamlessly. I had one small issue with making one of the widgets fit into my store the way I wanted it to, and I was able to schedule a free zoom call with Janani who adjusted the code to make things work within a few minutes.

Best app I've used so far.

Blue Sky Fitness Supply
United States
About 23 hours using the app
Logbase replied February 25, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

May 9, 2024

The customer service was spectacular! They were fast and easy to speak with through my requests, if you are looking to boost your sales with upselling this is the best for you!

Simcoe Spring Service
Canada
3 days using the app
Logbase replied May 12, 2024

Thank you for the wonderful review! It means a lot to us.

April 16, 2024

Didn`t work at first time as we were having a customized template. I reached out to support and Jenanee was immediately resolving and adjusting the app. It works now perfectly. Really appreciate the fast service and support. 5 Stars!

shinykingsinc
United States
1 day using the app
Logbase replied April 17, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words. Please feel free to reach out to us at any time; we will be glad.