Reviews (242)

Overall rating
4.6
Counts per rating level
  • 83% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its exceptional customer support, user-friendly interface, and efficient order fulfillment process. Features like responsive chat support and seamless Shopify integration are highlighted, along with a comprehensive product catalog and competitive pricing. The global shipping capability is also appreciated for enabling international market reach, making it a valuable tool for enhancing the profitability and operational efficiency of dropshipping businesses.

June 2, 2024

usadrop is very good supplier & good quality product I'm impressed with usadrop.com highly recommended!

Solace Store
Pakistan
About 2 months using the app
USAdrop replied June 3, 2024

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

October 3, 2024

helpful!

Soundless Cloud
United States
About 1 hour using the app
USAdrop replied October 6, 2024

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

September 21, 2024

Suporte espetacular!

Audire ad Navitas
United States
7 days using the app
USAdrop replied September 23, 2024

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

March 20, 2024

Exceptional Service and Unbeatable Quotes

From the moment I began my journey with USA Drop, I was met with nothing but professionalism and dedication. I would like to extend my heartfelt gratitude to two outstanding managers, Luke and Beatrice, who were instrumental in providing me with the best possible quote that not only met my budgetary constraints but also exceeded my expectations in value.

Luke’s expertise and attention to detail ensured that I received a quote that was tailored to my specific needs, making the process seamless and stress-free. Beatrice’s commitment to customer satisfaction shone through as she guided me through the account setup process and introduced me to exclusive offers that were simply irresistible.

Their combined efforts have not only saved me a significant amount of money but also instilled a sense of confidence in USA Drop as my go-to supplier. The level of care and personalized service I received is a testament to their exceptional work ethic and the company’s commitment to its customers.

I am thoroughly impressed and would highly recommend USA Drop to anyone looking for top-notch service and the best deals in the market. Thank you, Luke and Beatrice, for making this experience a remarkable one!

Flora finesses beauty
United Kingdom
29 days using the app
USAdrop replied March 21, 2024

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

May 1, 2024

ALL THEIR POSITIVE REVIEWS ARE THERE BECAUSE THEY GIVE THEM FREE COUPONS!
Very unpropfessional ! very poor customer service , i had fulfilled 10+ orders with them to a specific country , after asking about updates everyday , without getting responses (telling me ther are on vacation , etc ...) . Just after 12 days they tell me they cannot ship to that country and that was a problem , now i have problem with paypal and all because of the complaints , customer service seems like talking to chatbots .
for the good of your business , FIND ANOTHER SUPPLIER

Gentle Paws
Canada
24 days using the app
USAdrop replied May 5, 2024

Dear Customer,

Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience you've experienced with your recent orders. Your feedback is invaluable to us as we continuously strive to improve our services.

We want to assure you that your agent is actively reaching out to address your concerns promptly. Additionally, we're pleased to inform you that we have resumed normal operations, should you have any further inquiries or require assistance, please feel free to reach out to Rick at WhatsApp: +86 133 3602 2767 or Beatrice at WhatsApp: +86 166 2518 6864. You can also contact us via our official email at info@usadrop.com.

Once again, we apologize for any inconvenience caused and appreciate your understanding.

Best regards,

USAdrop Support Team

May 12, 2024

I am using USA drop for my dropshipping store. I am %100 satisfied with their service. Very good customer service. Special thanks to Rick for his help.

Fusion Turbo Mini
Türkiye
About 2 months using the app
USAdrop replied May 18, 2024

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

March 18, 2024

Great customer service. Amazing shipping times and offers a large amount of products ad cheap prices!

Hufs
Canada
About 2 months using the app
USAdrop replied March 19, 2024

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

May 9, 2024

High service!!!And very friendly !!!

VASART
United States
6 months using the app
USAdrop replied May 12, 2024

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

February 26, 2024

People at the USADrop (Rick, Cici) helped me out when I made my first sale and made the whole process smooth and easy. The app is easy to use and the support is always available to help.

MeowVenture
Slovenia
About 2 months using the app
USAdrop replied February 27, 2024

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

September 2, 2024

Still setting up Rick is assisting me good man

Ravish
Canada
35 minutes using the app
USAdrop replied September 5, 2024

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!