Reviews (242)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for its exceptional customer support, user-friendly interface, and efficient order fulfillment process. Features like responsive chat support and seamless Shopify integration are highlighted, along with a comprehensive product catalog and competitive pricing. The global shipping capability is also appreciated for enabling international market reach, making it a valuable tool for enhancing the profitability and operational efficiency of dropshipping businesses.
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This is one of best, their service is so great. Highly recommended
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
The agent I was working was with was very inconsistent in terms of his services and would be rude at times when I had general sincere questions. I also lost sales because of the long shipping times and the inability to track a product. I was promised a certain time frame for shipping and advertised that on my store and within my first 20 or so orders being fulfilled with USAdrop, a handful of them took far longer and so customers were rightfully upset. I put my trust in to this company and they let me down. I often dealt with emails from frustrated customers because of the inconsistencies. I often had to ask the same questions over and over again because I wouldn't get a direct answer. I gave USAdrop many chances to redeem themselves because I am relatively new to running a business.
Dear Sapphire Ace,
I want to sincerely apologize for the challenges and frustrations you've encountered with our services. It is disheartening to hear about the inconsistency and rudeness you experienced from our agent, as well as the impact on your business due to long shipping times and tracking issues.
Please accept our deepest apologies for any lost sales and the inconvenience caused. We understand the trust you placed in us, and we acknowledge that we fell short of your expectations. Your feedback is invaluable, and we take it seriously.
I want to assure you that we are actively addressing these issues. We have communicated with all our agents to emphasize the importance of maintaining a consistent and respectful service. We are committed to improving our processes to provide a more reliable and satisfactory experience for our customers.
If there are specific concerns or if you have further questions, please feel free to reach out to our customer support team. We are dedicated to resolving any outstanding issues and ensuring your satisfaction moving forward.
Thank you for your understanding and for giving us the opportunity to make amends. We appreciate your patience as we work towards enhancing our services.
Sincerely,
USAdrop Support Team
I have just started USA Dropshipping and i found my experience with this website very user friend.
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
very good service and very good customer support from Rick she is always ready to help.
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
Excellent service, the best company in the field of dropshipping
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
Molto funzionale ho avuto necessità di assistenza mi ha risposto l'operatore Rick mi ha fornito informazioni dettagliate e link con video e descrizioni complimenti
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
It handles the best prices and the best customer service, which creates a pleasant experience when resolving questions or problems you have. I thank Rick for all his support. Good supplier highly recommended.
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
amazing platform
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
They are friendly and always ready to help. Good service. You can't go wrong with usadrop!
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
good app
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!