Reviews (242)

Overall rating
4.6
Counts per rating level
  • 83% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its exceptional customer support, user-friendly interface, and efficient order fulfillment process. Features like responsive chat support and seamless Shopify integration are highlighted, along with a comprehensive product catalog and competitive pricing. The global shipping capability is also appreciated for enabling international market reach, making it a valuable tool for enhancing the profitability and operational efficiency of dropshipping businesses.

July 23, 2024

recomended

Manakin's
United States
6 days using the app
USAdrop replied July 25, 2024

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

February 26, 2024

Good Customer Support

PAMEXZ
United Arab Emirates
About 2 months using the app
USAdrop replied February 27, 2024

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

May 10, 2024

All experts answer all questions very quickly and patiently

Pawvivo
Malaysia
About 14 hours using the app
USAdrop replied May 12, 2024

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

January 22, 2024

Very good service

ShipShopBay
United States
2 months using the app
USAdrop replied January 23, 2024

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

March 30, 2024

CAN'T CREATE THE ACCOUNT...NUMBER VERIFICATION NOT WORKING

Slinzy
Italy
7 days using the app
USAdrop replied March 31, 2024

Dear Slinzy,

We're sorry to hear about the trouble you've encountered with creating your account. It seems there might be an issue with the number verification process. Not to worry, though! Our customer service team is here to help you get registered successfully. Feel free to contact us via:

Rick WhatsApp: +86 133 3602 2767
Beatrice WhatsApp: +86 166 2518 6864
Official email: info@usadrop.com

By reaching out through these channels, you can expect a response within 24 hours. Our team will assist you promptly in resolving the registration issue.

Looking forward to assisting you further!

Best regards,
USAdrop Support Team

Edited May 24, 2024

issue resolved

YAHEEM
Bahrain
8 days using the app
USAdrop replied May 22, 2024

Dear Customer,

We apologize for the inconvenience you have experienced with not receiving the verification code. To resolve this issue promptly, you can contact Rick via WhatsApp at +86 133 3602 2767 or Beatrice at +86 166 2518 6864. Additionally, you may reach out to us directly through the Intercom chat feature located at the bottom right corner of the homepage on the USAdrop website.

Our customer service team is committed to assisting you and ensuring that this issue is resolved as quickly as possible. Thank you for your understanding and patience.

Best regards,
USAdrop Team

January 8, 2024

Working with Usadrop is amazing. Agent Rick is exceptional helpful in addressing my questions, and very fast making them highly recommend for dropshipping.

Kevoria
United States
About 2 hours using the app
USAdrop replied January 9, 2024

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

December 15, 2023

great app, great suppliers

Aléatoire
United States
About 1 month using the app
USAdrop replied December 17, 2023

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

Edited December 28, 2023

10/10

Quillente
United States
9 months using the app
USAdrop replied January 2, 2024

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

July 5, 2022

I wasn't sure how the settings and information between USAdrop and my selling platform were synchronized .I contacted customer service and received a prompt response from Micheal was optimistic,and his resposnse were to the point.I strongly recommend USAdrop and their customer service.Micheal,thank you so much!

frontdoordecorplus
United States
About 2 years using the app
USAdrop replied July 6, 2022

Hello and thanks for your positive feedback. We always appreciate feedback from our customers are are glad you are having a great experience.