Reviews (242)

Overall rating
4.6
Counts per rating level
  • 83% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its exceptional customer support, user-friendly interface, and efficient order fulfillment process. Features like responsive chat support and seamless Shopify integration are highlighted, along with a comprehensive product catalog and competitive pricing. The global shipping capability is also appreciated for enabling international market reach, making it a valuable tool for enhancing the profitability and operational efficiency of dropshipping businesses.

July 26, 2024

so slow dropshipping

OPSOFMINE
Türkiye
5 months using the app
USAdrop replied July 28, 2024

Dear Customer,

Thank you for your feedback regarding the speed of our dropshipping service. We apologize for any inconvenience you may have experienced. We would appreciate it if you could contact us through the official channels below so that we can address your issue in detail.

If you have any issues, please feel free to contact Rick via WhatsApp at +86 133 3602 2767 or Beatrice at +86 166 2518 6864. Additionally, you can reach out to us directly through the Intercom chat feature located at the bottom right corner of the homepage on the USAdrop website. Our customer service team is ready to assist you with any problems you may encounter.

Best regards,

USAdrop Customer Service Team

January 18, 2024

Rick is amazing, helped with the issue i had and it got resolved quickly. Highly recommend USADrop

GlowNova
Australia
23 days using the app
USAdrop replied January 19, 2024

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

February 24, 2024

I accidentally ended up adding money to the wallet and there is any way I can get it back or buy something but there is any form to make an order to at least buy something I do not know how they work I am tryin to get help maybe I can buy something or get my money back cos I will not use this app

Beralyfinds
United States
12 days using the app
USAdrop replied February 26, 2024

Dear Beralyfinds,

We sincerely apologize for the inconvenience you've experienced. Let's work together to resolve this issue. Currently, we're unable to locate your account information and are unaware of your agent's details. Could you please provide us with specific information so we can assist you promptly?

Please reach out to our support team at:
Email: Info@USAdrop.com
WhatsApp: Rick WhatsApp: +86 133 3602 2767

This will help us understand how to proceed further.

At USAdrop, customer satisfaction is our top priority, and we are committed to improving our services. Rest assured, your concern will be addressed promptly.

Warm regards,

USAdrop Support Team

March 12, 2024

USAdrop is the most trusted dropshipping supplier who are committed to satisfying their customers durable and great winning products especially for bigginers.

Kosksar Collection
United States
12 days using the app
USAdrop replied March 15, 2024

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

April 25, 2024

Very good customer support

Pameza
United Kingdom
About 2 months using the app
USAdrop replied April 28, 2024

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

May 8, 2024

good service

96ER SHOP WorldWide
Vietnam
3 months using the app
USAdrop replied May 9, 2024

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

June 16, 2024

Very helpful and problem solving!

ZeeLovely
Türkiye
About 2 hours using the app
USAdrop replied June 20, 2024

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

March 20, 2024

Great customer service, kept answering my questions despite the nuisance I caused.

Flicky Blicky
United Arab Emirates
3 months using the app
USAdrop replied March 21, 2024

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

June 22, 2024

je suis entierment satisfaits de vos aide,merci de m'avoir m' aider

RICHARD'S STORE
United States
23 days using the app
January 9, 2024

good experience with Rick Y

Amoréclat
Singapore
About 2 months using the app
USAdrop replied January 11, 2024

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!