Reviews (242)

Overall rating
4.6
Counts per rating level
  • 83% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its exceptional customer support, user-friendly interface, and efficient order fulfillment process. Features like responsive chat support and seamless Shopify integration are highlighted, along with a comprehensive product catalog and competitive pricing. The global shipping capability is also appreciated for enabling international market reach, making it a valuable tool for enhancing the profitability and operational efficiency of dropshipping businesses.

October 6, 2024

Friendly staff, good service, very helpful, thanks

CEBICU
United States
2 minutes using the app
USAdrop replied October 8, 2024

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

July 6, 2024

Great customer support

Pickerry
India
3 months using the app
USAdrop replied July 8, 2024

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

October 6, 2024

Me lo pasé genial con USA Drop y el servicio de atención al cliente de Rick me ayudó mucho. ¡Muchas gracias!

Marketer Rome
United States
About 1 month using the app
USAdrop replied October 8, 2024

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

May 30, 2024

I'm just a beginner using shopify. I have researched many tools and found usadrop to be the worst tool I have ever experienced. I complained on their YouTube channel and they intentionally deleted my comment. I feel like they are a scam and need to stay away.

Happicutie.shop
United Kingdom
6 months using the app
USAdrop replied May 31, 2024

Dear Customer,

Thank you for your feedback. We are sorry to hear about your experience. We checked our YouTube channel but could not find your comment, and your agent are currently trying to reach out to you. If you have any issues, please contact Rick via WhatsApp at +86 133 3602 2767 or Beatrice at +86 166 2518 6864. Additionally, you can reach out to us directly through the Intercom chat feature located at the bottom right corner of the homepage on the USAdrop website. Our customer service team is ready to assist you with any problems you may encounter.

USAdrop Support Team

May 12, 2024

Rick was very helpful, and USA Drop always has very competitive prices. Definitely recommend them.

Puwari
Czechia
6 months using the app
USAdrop replied May 18, 2024

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

August 5, 2024

Very professional and helpful customer service. They are also very quick to reply!

Lokiria
Sweden
6 minutes using the app
USAdrop replied August 6, 2024

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

April 6, 2024

I've been utilizing USA Drop for my dropshipping needs for quite some time now, and I must say, they have consistently impressed me with their exceptional service. From start to finish, the entire process has been seamless, making it a breeze to run my online business.

UVGELS
United States
About 2 months using the app
USAdrop replied April 7, 2024

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

June 2, 2024

Great service! Rick is helpful and kind.

Kozy Kickz™
Canada
4 months using the app
USAdrop replied June 3, 2024

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

June 2, 2024

I'm new to this and I requested help and Rick did a great job walking me through the steps I needed to take, Thank You so much.

Kashmere Cosmetics
United States
4 days using the app
USAdrop replied June 5, 2024

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

June 23, 2024

Had a great experience with a support issue while working with Rick. Even on the weekend. Definitely great support!

Mr Offroad and Outdoor
United States
About 2 hours using the app
USAdrop replied June 24, 2024

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!