Overall rating
4.5
Counts per rating level
  • 82% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this dropshipping app for its seamless integration with Shopify and extensive product catalog. It's praised for automating order processing, offering quick shipping options, and providing responsive customer support. Merchants value the personal agents assigned to them and the free service for the first 50 sales. The app also supports direct video creation from suppliers, aiding in brand building.

July 24, 2023

My agent was very helpful and patient! I’m new to dropshipping but my agent took time to explain in an easy way. I will definitely recommend this company to others!

Isabeau Shop
United States
28 days using the app
May 28, 2023

Judy is my agent and she does an amazing job by replying to me with professionalism. Whenever I have a question she usually gives me a answer I am pleased with.

HakuGlow
United States
5 months using the app
USAdrop replied May 28, 2023

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

July 27, 2023

I had excellent customer service with agent Rick, with beneficial answers. Fast response time, always there to understand the problem.

AIRi1
United States
20 days using the app
May 25, 2023

Really great working with them, everything is amazing and better than all the other agents I've used in the past. Would recommend to everyone!

Glowastica
Canada
14 days using the app
USAdrop replied May 26, 2023

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

September 8, 2023

Great customer service! Thank you

Bliss Giver
United States
6 months using the app
USAdrop replied September 10, 2023

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

May 17, 2023

I just recently switched from CJ to USA drop, my agent is April, great communication with him, he was able to help me going through every steps and set up the whole thing so I wouldnt need to worry about a thing and focus on the sale. highly recommended.

Powercleany-US
United States
6 days using the app
USAdrop replied May 18, 2023

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

September 18, 2023

Beatrice was a great help with me and connected me to a special agent specifically for me. Their prices are unbeatable compared to their competitors. I really appreciate the support that she gave me and her leading me in the right direction. She is on top of her game!

HelloSaturdays
United States
3 days using the app
USAdrop replied September 21, 2023

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

May 18, 2023

Great prices, fast shipping, helpful and friendly staff. Really happy with USADrop and I'm excited to use their extra-fast shipping arrangement

TORNADOMIX
United States
18 days using the app
USAdrop replied May 19, 2023

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

August 15, 2023

I had a great Experience with Rick and the way Rick answering questions are awesome.Customer service is best.

Greynn
India
3 months using the app
USAdrop replied August 16, 2023

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

May 13, 2023

I use two days. So bad. Items are simply not added to the store. Support doesn't respond at all. I do not know what to do. Why am I paying money? I even wrote to them on Instagram. No answer. I have a premium subscription. There are only 6 products in the This Week's Winners section!

familyfunzon
Georgia
About 1 month using the app
USAdrop replied May 15, 2023

Dear customer,
We apologize for the poor experience you had with USAdrop.
Your exclusive agent as well as your official customer service department have been asked to respond to you as soon as possible. I would appreciate it if you could let us know if their expertise can assist you in solving the problem you're currently facing.
Additionally, we apologize in advance for the inconvenience of not being able to reply over the weekend due to the time difference. We apologize for the inconvenience.
Please feel free to contact USAdrop if you have any questions in the future. We will actively assist you!