Reviews (242)

Overall rating
4.6
Counts per rating level
  • 83% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its exceptional customer support, user-friendly interface, and efficient order fulfillment process. Features like responsive chat support and seamless Shopify integration are highlighted, along with a comprehensive product catalog and competitive pricing. The global shipping capability is also appreciated for enabling international market reach, making it a valuable tool for enhancing the profitability and operational efficiency of dropshipping businesses.

July 23, 2024

very good and responsive team. they reply instantly with better guidelines.thnks

Pet Paradise Online
United States
8 months using the app
USAdrop replied July 24, 2024

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

June 22, 2024

I really appreciate this platform for their responsiveness and seriousness. They take the time to explain everything to us when we have a question, I recommend them. I haven't started selling through their platform yet, but the exchanges I'm having for my launch with their platform are very remarkable.

Hyronpro
France
21 days using the app
USAdrop replied June 23, 2024

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

August 16, 2024

Good customer service.

Moxix
Netherlands
About 1 month using the app
USAdrop replied August 18, 2024

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

September 28, 2024

best customer service

Mopey Pumpkin
India
2 days using the app
USAdrop replied October 6, 2024

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

August 8, 2024

Very efficient and helpful customer support

Eazy Downloads
United States
About 1 month using the app
USAdrop replied August 11, 2024

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

August 17, 2024

Good service thanks

Charming Jean Gifts
Canada
10 days using the app
USAdrop replied August 18, 2024

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

July 30, 2024

Fast replying and really useful

Peaceful Pal
Portugal
19 days using the app
USAdrop replied July 31, 2024

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

June 21, 2024

I have had a very disappointing experience with this app/company. It is not responsive, completely unreliable for business purposes. Communication with the support team has been abysmal, with delayed and unhelpful responses. Due to items not being delivered on time, I have lost significant profits. I highly do not recommend this app for any serious use; it's only good for testing purposes at best. Save yourself the trouble and look elsewhere.

Nobletta Global
Lithuania
6 months using the app
USAdrop replied June 22, 2024

Dear Customer,

Thank you for bringing this matter to our attention. We are deeply sorry for the response speed issues and order delays you mentioned. Your feedback is invaluable to us as we continuously strive to improve our services.

We want to assure you that your agent is actively reaching out to address your concerns promptly. Also, if you have any further questions or need assistance, please feel free to contact Rick via WhatsApp: +86 133 3602 2767 or Beatrice via WhatsApp: +86 166 2518 6864. You can also contact us via our official email at info@usadrop.com.

Once again, we apologize for any inconvenience caused and appreciate your understanding.

Best regards,

USAdrop Support Team

July 29, 2024

I am new to drop shipping but this morning I saw a Youtube ad for USADrop. I then viewed some videos on Youtube for USADrop and everything looked positive and encouraging.
I have just opened an account, which was easy and I linked to my Shopify account, also easy. I also chatted to Chat Support, who responded almost immediately with fantastic and encouraging support.
I have taken a brief look at the huge variety of products. Everything looks absolutely great...!!
Give it a try...just like I´m doing...and see where it takes you.

Cool Chic N´ Curvy
Spain
19 minutes using the app
USAdrop replied July 30, 2024

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

June 25, 2024

The customer service is fast and amazing! This company is super underrated, they offer so many benefits at such a great price!

Wavify
United States
28 days using the app
USAdrop replied June 28, 2024

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!