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About this app
Launched
March 22, 2021
Languages
English
Categories
Feedback and surveys , Support - OtherIntegrates with
Slack, Google Reviews, Truspilot Reviews, Yelp Reviews, Facebook Reviews, KlaviyoAI powered surveys for attribution, feedback and insight. Collect responses at checkout & by email.
Discover your most profitable marketing channels with surveys at every step of your store's experience. Get to know who your customers are, and what they want. Survey customers at checkout, when they abandon cart, upon delivery and more. UserLoop has OpenAI ChatGPT built right in to help you write best-practice survey questions, and to analyze customer responses. Identify high-value customer segments. Learn how to improve your product offering. Track customer satisfaction.
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Survey customers at checkout, by email or link
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Responses are linked to order data. See each response's AOV & total sales volume
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Get OpenAI ChatGPT powered insights on your highest value customer segments
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Multiple choice, open ended, date or video questions.
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Export your response data to CSV or other tools via integrations.
Pricing
Free
Free
- Up to 2 Surveys
- Up to 3 questions / survey
Starter
$29/month
- Up to 5 Surveys
- Up to 15 questions / survey
- PLUS
- Discount Codes
- Data Export
- Embeds
- Survey Copilot AI
Scale
$99/month
- Up to 20 Surveys
- Up to 25 questions / survey
- PLUS
- Klaviyo, Aftership, API
- Word Clouds
- Shopify Tags
- Email Import
- SDK
Pro
$229/month
- Unlimited Surveys
- Unlimited Questions / Survey
- PLUS
- Customer Video Responses
Free
Free
- Up to 2 Surveys
- Up to 3 questions / survey
Starter
$29/month
- Up to 5 Surveys
- Up to 15 questions / survey
- PLUS
- Discount Codes
- Data Export
- Embeds
- Survey Copilot AI
Scale
$99/month
- Up to 20 Surveys
- Up to 25 questions / survey
- PLUS
- Klaviyo, Aftership, API
- Word Clouds
- Shopify Tags
- Email Import
- SDK
Pro
$229/month
- Unlimited Surveys
- Unlimited Questions / Survey
- PLUS
- Customer Video Responses
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
22 reviews
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Hands down the best post-purchase survey app we've used. James on support is fantastic, quick, and very helpful. Continuously developing the app to bring new features. Love the introduction of AI to help us wade through customer replies.
They're awesome. I was able to quickly create an AI based survey to help me create a lead magnet for new customers.
Learn more about your customers with this powerful and simple to use app. My only regret is that I didn't install it sooner!
About this app
Launched
March 22, 2021
Languages
English
Categories
Feedback and surveys , Support - OtherIntegrates with
Slack, Google Reviews, Truspilot Reviews, Yelp Reviews, Facebook Reviews, KlaviyoBuilt by UserLoop
Support
Send a message+44 20 3627 8655
support@userloop.io
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