Reviews (458)

Overall rating
4.5
Counts per rating level
  • 87% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its ability to efficiently manage product listings on platforms like Shopify and Etsy, particularly valuing its bulk editing features and AI-enhanced product descriptions. They appreciate the intuitive interface, consistent performance, and responsive customer support. Regular updates that incorporate user feedback ensure it meets the evolving needs of e-commerce, making it a valuable tool for reducing manual workload and improving operational efficiency.

Edited December 29, 2024

Updated to 2 stars based on my experience today:

Vela is great for saving time when creating new products, but its profile update system is poorly designed for businesses with unique product data. I updated many of our product profiles with some very basic formatting changes, expecting it to apply only to future listings, but it immediately overwrote 80+ existing live products, wiping out unique ...

Findlay Hats
United States
7 months using the app
February 22, 2023

bait and switch!
first this app was free. then after a couple years they started charging. now they have changed the version I have been paying for....it now requires I switch and upgrade from my paid account...to a Pro version 2x the price. if we were with you through the developing stage and suffered some of your major hiccups ( I remember one bug that wiped all my pricing out). then you should ...

Queen Custom Claws
United States
About 3 years using the app
Vela replied February 22, 2023

This review is completely false and misleading. To clarify, we've launched several new features recently, yet some are exclusive to Vela Plus. In order to give all users the ...

November 13, 2020

2 étoiles car gratuite, mais l'appli fonctionne mal, nombreux bugs, il faut refaire les manip plusieurs fois pour que les mises à jours s'appliqent sur plusieurs produits (donc si on ne vérifie pas, problèmes ensuite!). côté sav vous pouvez oubliez.

Men of Style
France
9 months using the app
October 5, 2021

I absolutely LOVED this app until they suddenly started charging for it! We have used it for several months and never once were asked to "upgrade" until today! We are currently looking for something comparable as I just don't think it's worth paying monthly PER SHOP, we run 4 shops with Vela!

Strips N Stitches
United States
4 months using the app
Edited July 6, 2019

The app is decent. It makes bulk editing products really easy but I can only recommend using it if you have a small inventory because if you have a larger inventory you have to spend so much time waiting for products to load that it really kind of defeats the purpose

Omni Geek Shop
United States
3 months using the app
November 17, 2021

I used this app for quite some time and was happy. . . Now that they have a lot of users, they change an App from a freebie to a paid App. . . We've added the App for the freebie reason. I've just removed the App and will look for something better.

RUSeCom
South Africa
2 months using the app
January 23, 2020

This app is terrible. Price changes within shopify don't seem to sync correctly, and when you bulk change prices within the app it seems to skip over certain items, and then you have to manually go and check anyway. Ridiculous. I realize its free, but if it worked I would be happy to pay as the store grows. All this has does is waste hours of time trying to figure out why my product prices aren't ...

LovelyThreads.co
Australia
About 1 month using the app
September 23, 2018

just edit 200 products in 2 min.. but it deleted all my trust badge picture on the descrition...now have even more work to do...thanks..

Sportswear4me
Netherlands
About 1 hour using the app