Reviews (458)

Overall rating
4.5
Counts per rating level
  • 87% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its ability to efficiently manage product listings on platforms like Shopify and Etsy, particularly valuing its bulk editing features and AI-enhanced product descriptions. They appreciate the intuitive interface, consistent performance, and responsive customer support. Regular updates that incorporate user feedback ensure it meets the evolving needs of e-commerce, making it a valuable tool for reducing manual workload and improving operational efficiency.

March 11, 2025

I feel confused I came here to find people having the same difficulties. I haven't been able to get changes to sync correctly for 2 months. I have kept trying but right now I needed this app to work. I have it on Etsy too and no it is broken there too. I took a break on Shopify hoping it was fixed and it isn't..

Iron Phoenix GHG
United States
6 months using the app
February 4, 2025

The interface and the functions of this app are great. I unfortunately managed to mess my entire store up by miss-using one of the functions. This was my own bad as I should have watched the videos better.

It was a struggle to get my products back in to their original state and overall I just want to warn people to pay very good attention if you use this app. The guy in support answered very fast ...

Parfum Samples
Belgium
1 day using the app
July 9, 2024

I really enjoyed using the app but the price changes were far too expensive for me. When the only tools I need are to sync listings from Etsy to Shopify, 50USD a month is staggering. Especially considering I only add around 30 listings each month...

I wish there was an option for limited features. I don't need AI generation or social share, I simply need to copy listings from one platform to ...

Jester Prints
Australia
Over 2 years using the app
Edited November 28, 2021

I have been using this app for quite some time now. It is generally good when the product count is low but as the product count increases the "Refresh Shop" gives wrong product count every now and then and there is no way to know what is going on. According to support, "as long as the number is higher in Vela, it's all good". There is no export utility. So there is no way for me to know why the ...

YoshTrend
United States
8 months using the app
August 18, 2020

Great to make small change but terrible to ammend huge things sucg as spinned text in the description on html.

Natural Tendance
France
4 months using the app
Edited October 27, 2018

I am awaiting a serious move from this App Dev to restore my Store. It does not place nice with Oberlo. That MAY change. And so may my review. Here was my original review....let's see if I go Yay (again) or Nay. Just be careful for now. Free is no good if it removes all your Product IDs and you cannot sync with your Fulfiment app. Mmkay? HERE is my initial review...for the record. "My first day ...

Miss Chief Bunny
Australia
15 days using the app
June 7, 2022

Updating inventory to a specific warehouse location doesn't work. For example, I have a warehouse in US and Egypt. If I update the stock quantity in Egypt in Vela, it ends up updating the stock quantity for US in Shopify. Haven't heard anything back from support over 7 days.

Reveil
United States
8 days using the app