Reviews (227)

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for enhancing business efficiency, especially in managing extensive inventories across platforms like Shopify and Etsy. It offers robust features such as bulk editing of prices, descriptions, images, and AI-driven photo editing. The intuitive interface and reliable bulk operations handling, coupled with responsive customer support and regular updates, make it a valuable tool for e-commerce businesses aiming to streamline operations.

Edited October 11, 2022

I love the idea and really hoped that it would help to manage my hundreds of products. More specifically, I wanted to use this app to add and remove variations across multiple listings. This app allows you to use variation profiles to add/remove variations across multiple listings, but unfortunately I still have to go into every product and re-link photos to each variation. This is extremely time consuming when there are 30+ photos on each product. I believe this is an overall Shopify issue and not directly tied to Vela app, but having to do this every time I make a change to a variation profile is ridiculously time consuming so I'll be on the lookout for a better way to manage our products.

Sunny Box
United States
About 2 years using the app
Edited March 8, 2019

This app has saved me hundreds and hundreds of hours of work. I absolutely love it. Takes a little bit to work it all out, but if you have any questions to Vela team reply very quickly through their in-app chat.

Retropilot
Australia
About 2 months using the app
November 15, 2019

So far so Good! I really like the ease of being able to fine tune listings and the ability to do so much bulk editing. The GUI is easy to navigate and every time I had a question, customer service was always friendly and quick to respond. I didn't give it 5 stars because there is always room to improve, but so far this is promising app.

Tetramode® | Psy Styles
United States
24 days using the app
June 23, 2019

Pretty good overall, needs a few updates to the features to be one of the best editing apps available. Worth trying before going to any paid apps. Fast and good customer service.

SCB Marketplace
United States
13 days using the app
January 4, 2019

I installed this app because, at the time, my email was down so I couldn't bulk download products in spreadsheet form and re-upload it to make mass changes. In summary, this app does everything right, but it's too slow.

This app is free, so I give it a pass. But if it was paid, I would ask for a refund. The interface is solid. It couldn't be more straightforward. The design is great and you can edit everything you would ever need to edit en mass. However, there is a huge drawback.

This app took nearly an entire day to make a simple price change on my products. Granted, it was 5400+ products, but still... If my email were not down at the time, I could have downloaded a spreadsheet of my products from Shopify, made the changes in excel, and re-uploaded it all within 15 minutes.

I have no Shopify app dev knowledge so I don't know if it is their fault how slow it is. And I can see how an app might have a ton of limitations when compared to a native bulk CSV upload. So devs, if you're reading this, I am not blaming you.

At the end of the day, it is a good app to have. Especially because it is free. But if you are thinking about installing this, ask yourself a few questions:

1. Do you understand how to make bulk edits with CSV files? If so, and you have access to it, you don't really need to install this. But if that is you, you already know that. On the other hand, if spreadsheets intimidate you, install this app.

2. Do you have time to spare? Is it okay if the edits aren't published for a few hours? If so, use this app. If time is of the essence, don't bother. Make CSV edits.

3. Do you need something to make simple, non-essential changes without messing with CSV files and potentially making a mistake? Definitely download this app.

It's a great app. And it's free. It's just slow. Despite the speed issues, I will keep this app. I don't like making edits to bulky CSV files for minor, inconvenient changes. I will continue to use this app for that single purpose. However, if the changes I need to make need to happen quickly, CSV it is.

Samplize
United States
About 7 hours using the app