Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 3% of ratings are 1 stars
January 3, 2022

Wonderful customer support - always responds promptly. This app has greatly improved my vendor payout process.

Modatrova
United States
5 months using the app
Robert Banh replied January 3, 2022

That's great to hear! Let me know if you need any additional features!

February 9, 2016

Robert is by far one of the most responsive and flexible app developers on Shopify. We are a B2B company with a 2 man salesforce, so the ability to track sales/commissions is vital to our business. Robert always made an effort to figure out a way to make his app work for our business and this is why I'll be using Vendor Payout for a very long time. I wish I could give him a 10 star review.

Office Ink
Canada
5 months using the app
January 22, 2019

This app does the job extremely well, and the developer was outstandingly helpful in applying custom changes for us quickly.

Tribefire Merch
Australia
5 months using the app
June 6, 2018

The app is very easy to use and very easy to install. It's straightforward and easy to understand for merchants. Exactly what I need!

Rob, the developer, is very responsive to my requests too! Amazing experience so far.

Shabam Ph
Philippines
4 months using the app
September 5, 2015

This is really an excellent APP. For any business that works either completely or partially with 'consignment' sales then this is vital.
I would add that the developer, Rob has been more than helpful when I have needed to ask a question. A good bloke. Typical of the excellence that revolves around Shopify

Side Street Studio
Canada
4 months using the app
August 7, 2020

This App is a life saver and a MUST for anyone trying to share the TRUE Gross Margins of Product sales! Why Shopify doesn't naturally have a way to do this is beyond me...so thank God for this App! It accurately and easily helps us pay our Vendors based on the Cost column of the product. No more manual monthly excel sheets that take WAY too much time to filter through, plus it builds trust between myself and the Vendors as they have their own login to see the percentage of each sale that they get. Highly recommend!!!

Outshine Labels
United States
4 months using the app
Edited January 21, 2018

EDIT:
The app works well. Robert was very responsive at first, but has not gotten back to emails for the last three months. Aside from some customizations I would like to have, every morning when the app re-syncs Vendors, it doesn't keep the changes from the previous day. So we have to go in and re-sync everyday. Not a major issue, just would be nice if the automation worked as intended.

Would like to add a few other things -- like Vendor notifications, addition flat commission custom to each vendor, and a few others.

Original Review of 5 of 5 stars:
Great app with even better support!

If you need clear reports for you and your vendors, get this app.

I've gone through every report app and marketplace app there is, and this is BY FAR the best one. On top of that, the support by Robert is the responsive support I've received from any APP on Shopify.

Two thumbs way up! Thanks Robert.

The Collective Ct
United States
About 4 years using the app
January 1, 2021

Time to switch app. This app doesn't sync even when you click the sync button manually. Last night was new years eve and we sold for about $600 that is 25 orders but they don't show up on my report. Now we are January the 1st and i need to pay my vendors but i guess i will have to manually calculate all the payouts....useless app. In 2021 there needs to be a better technology. Very disapointed!

Boom Bap Labs
Canada
Almost 4 years using the app
Robert Banh replied January 1, 2021

Hi, I'm sorry to hear about the issues. It looks like you clicked the sync button 23 times last night. All syncs did complete within 1-minute after you clicked the sync button. And I do see those new orders come into our system and calculated.

I'm happy to help more if you have a specific error or order ID that didn't get into our system.

March 3, 2019

Does exactly what I need it to do. Rob was very helpful and did some custom script so it fitted my needs. I love the login widget that integrated with my website.

Chari-tee Australia- Your T-Shirt Fundraising Partner
Australia
About 2 months using the app
March 23, 2016

This app has been a miracle worker for our consignment based store! I was just about done with Shopify until coming across Vendor Payout. I had immediate responses from Rob concerning questions and special requests. He has been a joy to work with.
Vendor Payout has enabled my business to run vendor reports in minutes instead of hours! We have more time to devote to customers and happy, happy vendors!

I Like You Minneapolis
United States
About 1 month using the app