Reviews (64)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 3% of ratings are 1 stars
December 4, 2014

Great app, amazing support. Robert is open to feature suggestions and really looks after his app.

Snappy Kid
Canada
Almost 5 years using the app
January 1, 2021

Time to switch app. This app doesn't sync even when you click the sync button manually. Last night was new years eve and we sold for about $600 that is 25 orders but they don't show up on my report. Now we are January the 1st and i need to pay my vendors but i guess i will have to manually calculate all the payouts....useless app. In 2021 there needs to be a better technology. Very disapointed!

Boom Bap Labs
Canada
Almost 4 years using the app
Robert Banh replied January 1, 2021

Hi, I'm sorry to hear about the issues. It looks like you clicked the sync button 23 times last night. All syncs did complete within 1-minute after you clicked the sync button. And I do see those new orders come into our system and calculated.

I'm happy to help more if you have a specific error or order ID that didn't get into our system.

March 3, 2019

Does exactly what I need it to do. Rob was very helpful and did some custom script so it fitted my needs. I love the login widget that integrated with my website.

Chari-tee Australia- Your T-Shirt Fundraising Partner
Australia
About 2 months using the app
Edited January 21, 2018

EDIT:
The app works well. Robert was very responsive at first, but has not gotten back to emails for the last three months. Aside from some customizations I would like to have, every morning when the app re-syncs Vendors, it doesn't keep the changes from the previous day. So we have to go in and re-sync everyday. Not a major issue, just would be nice if the automation worked as intended.

Would like to add a few other things -- like Vendor notifications, addition flat commission custom to each vendor, and a few others.

Original Review of 5 of 5 stars:
Great app with even better support!

If you need clear reports for you and your vendors, get this app.

I've gone through every report app and marketplace app there is, and this is BY FAR the best one. On top of that, the support by Robert is the responsive support I've received from any APP on Shopify.

Two thumbs way up! Thanks Robert.

The Collective Ct
United States
About 4 years using the app
January 17, 2019

We needed a way for vendors to see their sales and view inventory. Vendor Payout has been the perfect app for this. The developer Rob was awesome to work with. Extremely fast response time with all our questions and customizations!

Deathwish Inc
United States
Over 3 years using the app
Edited January 16, 2019

I needed VendorPayout to support my more than 40 monthly vendor commission statements. This app, and the developer are gems. Flawless implementation, fast response times for support, and they are willing to help customize the app to fit your store. At $30 a month it's well worth it. I spent $3,000 building a spreadsheet in Excel to do the same thing - now that sheet is heading for the bin.

EditStock
United States
Almost 3 years using the app
July 6, 2022

We have had a real challenge finding the right solution for our very specific needs. We have tried many and all proved to be very challenging or overly complicated. Not only did Vendor Payout fit our needs, the support was trmendous, they went out of their way to help us and had an immediate response time. SO glad that we found them. Thank you!

GoodbyHello
United States
About 1 month using the app
Robert Banh replied July 7, 2022

Thank you for the review. We're always here for support and new feature requests!

September 17, 2020

Rob was very helpful, even with my most elementary questions and helped me get set up and running! I'm a super small account so I really appreciated his customer service. I would highly recommend you try this out to see if it meets your needs.

AJ and K Co
United States
About 1 month using the app
August 2, 2019

Rob has been very helpful with my need and budget. I just want to say that the software is very easy to use. It automatically recognise vendors on your Shopify store and all you need is set the percentage of commission and create a login details for the vendor. Highly recommended for all the stores thinking of sharing commission based with other vendors or designers.

LIMITEE
Australia
About 1 month using the app
February 22, 2017

BEST APP if you have vendors/consignment products in your store!! Rob is super responsive and was able to help customize some functionality specific to our business. Better than any other app I have found by FAR!! HIGHLY RECOMMEND!

Summer James
United States
Almost 2 years using the app