Reviews (175)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its time-saving automatic video creation for Facebook and Instagram ads, which boosts website engagement and sales. It features a user-friendly interface, weekly video suggestions, direct social media posting, and a variety of customizable templates. Merchants appreciate the app's speed, reliability, and effective customer support, particularly praising a support person named Tamas. The free trial period often leads to merchants upgrading to paid plans.

February 14, 2022

We had a great experience with this app so far. Some questions at the beginning, but the support was very helpful. Especially the look of the created ads were way more appealing, than what we found in similar products.

Dietz.se
Sweden
11 days using the app
July 2, 2020

Awesome app and very easy to use. Just hope the shifting or changing of images isn't too fast or can be adjusted, by far it looks great! Thanks!

The Inspired Health Company
Australia
10 days using the app
Product Hero Ltd. replied July 3, 2020

Thank you for your review, happy to hear you like it! Most animations are optimized to be around 7 seconds which is Facebook's recommendation to grab people's attention with short videos. The more products a customer sees in the first few seconds the higher the chance that they'll click on the ad. Based on a wide range of performance tests we can say that these animations generate higher engagement and awesome results. We'll reach out to you via email and help you further with your questions.

October 2, 2020

The app is really simple to use and has taken our marketing collateral and quality of presentation to the next level. Unlike other apps the free offerings are very usable and the online support is very good.

Cablesmiths
Australia
10 days using the app
April 10, 2021

Great App my first video had more than 100 views in 30 minutes, I love it. FakeTattoos.co.za recommends this app.

Fake Tattoos
South Africa
9 days using the app
Product Hero Ltd. replied April 10, 2021

Thanks for you feedback...that's awesome! Happy to hear you're seeing immediate results! Please let us now how it evolves over time in our in-app chatbox. Cheers!

Edited March 29, 2020

Here's an update on my initial review,

I was able to test this app after some assistance from its devs. While it might still need a few adjustments, the whole concept looks very promising. My personal experience is a good example of how effective customer support might be to overcome a first bad impression.

Kudos to Tamas, who contact me promptly after my first review. I'll be more than happy to collaborate closely with his team to make this app reach its full potential.

The Spaniard Lobster
Canada
8 days using the app
Product Hero Ltd. replied March 28, 2020

Thanks for trying our app. We’re really sorry for the inconvenience and that you had a bad experience with loading times. We assume that this might have been a temporary issue and of course, we would like to help you to get it resolved. All our customers are using Video Ad Machine without these problems and we’re sure that we’ll be figuring out what the problem is at your end. We just contacted you via email with details on how we can fix it for you.

April 5, 2021

This app is super cool for creating product videos and campaign videos as well. It resolves one of the major challenges with setting up marketing campaigns. I love it!

Johwa
Germany
8 days using the app
February 22, 2022

Just installed this app for free and I really like the ease of creating the ads. Also very quick help from customer service. Waiting to see if this great addition to my store will help boost my online sales. Will come back with an update in a few weeks.

thepoetfriend.com
Canada
7 days using the app
July 27, 2020

fantastic app! i would recommend it! just need a little improvement in the videos. maybe more shapes for the background text? and more options. other than that the app is amazing

Glossy Secret
Qatar
7 days using the app
Product Hero Ltd. replied July 31, 2020

Thank you for the review! Nice to hear you like it. We're improving the service continuously and we'll be adding a lots of new visual features very soon.

March 2, 2020

Pretty cool app. Now all it needs is music in the background. Add some music options to go with the videos.

Fit Gear Online
United States
7 days using the app
Product Hero Ltd. replied March 24, 2020

Thanks so much for your review, great to hear you like it. With regards to music, we're working with silent loops because the majority of Facebook and Instagram users are having sound off when scrolling through their feeds That's a the default setting and people don't seem to change that. Of course sound can add an emotional layer to images but we thought that if 85% of users (according to studies) don't hear it, we should focus on the visuals and other features for now.

Edited February 12, 2021

Ive been using the free version and I really like the ease of use, I can set up my own videos and post them to the media sites I want to, i sell miniatures from different patreons and this allows me to highlight different products from those artists.

Ravenous Miniatures
Canada
7 days using the app