Video Ad Machine , 177 reviews

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automated product video and ad creation. They value its user-friendly interface, versatility, and proactive video suggestions. The seamless social media integration is praised for facilitating direct posting, leading to increased engagement and sales. Merchants commend the responsive customer support and variety of animation styles. The free plan is considered valuable, prompting consideration for upgrading. It's recommended for businesses of all sizes, especially those finding ad creation time-consuming. Some merchants report superior results compared to other methods.

Edited March 29, 2020

Here's an update on my initial review,

I was able to test this app after some assistance from its devs. While it might still need a few adjustments, the whole concept looks very promising. My personal experience is a good example of how effective customer support might be to overcome a first bad impression.

Kudos to Tamas, who contact me promptly after my first review. I'll be more than happy to collaborate closely with his team to make this app reach its full potential.

The Spaniard Lobster
Canada
8 days using the app
Product Hero Ltd. replied March 28, 2020

Thanks for trying our app. We’re really sorry for the inconvenience and that you had a bad experience with loading times. We assume that this might have been a temporary issue and of course, we would like to help you to get it resolved. All our customers are using Video Ad Machine without these problems and we’re sure that we’ll be figuring out what the problem is at your end. We just contacted you via email with details on how we can fix it for you.

February 4, 2022

Easy to use and produces awesome videos. Support is very fast and helps to resolve any problem. Must have app!

Geex Depot
United States
About 3 hours using the app
February 15, 2021

Excellent app. Good for beginners. Obviously I would appreciate more design adjustments available for those on the free plan as it is very limiting, however i understand it's only available on the paid plans. Good app though overall for beginners as I said.

Popping Basics
Ireland
2 days using the app
January 27, 2021

Video Ad Machine is a great way to add a little pizzazz to ordinary social media ads & posts. You have the ability to twerk the design to your liking and pick your own products!!!

TFC&H Co.
United States
About 2 hours using the app
Edited January 20, 2021

The add creation looked good, I don't like paying for impressions for ads, I contacted support about it and they've got back to me pretty quickly, with some solutions I'll try. Like other reviews the support is good and I recommend trying the product.

Aus Doggos
Australia
About 18 hours using the app
Product Hero Ltd. replied January 20, 2021

Thanks so much for your feedback, glad you like the look of the videos. Sorry for the delay on our chat, we always try to be as responsive as possible. With regards to paying per impression, if you optimize your ads for Conversions or Landing Page Views (which are the most efficient methods to get purchases) than you can only be charged by impressions. This is of course controlled by Facebook so our app needs to follow this logic.

In case of your store and your products it should be working pretty well but of course it need some time for the campaigns to find the right audience. Also, it depends a lot on factors such as products in the ad, the actual offer, the audience selection, etc. Also, we're happy to share some more tips & tricks on how you can make most our of your video ads. Please let us know how we can help you further. Thanks and have a great day!

Edited December 7, 2020

It doesn't offer automation. You have to post the products yourself. The free plan is very simple. Could have more possibilities, namely, the possibility to publish to more social networks. But you can download the video, which is a good thing. I think the free version could allow more than 3 options of visualization.

22 Lions
Croatia
About 13 hours using the app
Product Hero Ltd. replied December 7, 2020

Thank you so much for sharing your thoughts! Our service primarily focuses on ads and it automates video creation rather then the publishing process. It generates videos automatically when you upload new products to the store, as well as it sends you a video ad every week that you can post or run as an ad right away.

You're right, it still doesn't have the auto-post feature, but the good news is that this is exactly what we're building right now and in a few weeks there will be an update that will allow you to schedule and automate Facebook posts. Also, we'll be adding more social networks in future but since e-commerce businesses get most of their customers from Facebook ads we'd like to make that part as valuable as possible.

Please stay tuned for exciting updates and we'll do our best to meet your needs with all those requested features!

July 18, 2021

I've created two videos and they have yet to show up on the dashboard. Its blank. do not download. A waste of time.

NYKOBIA
United States
20 minutes using the app
Product Hero Ltd. replied July 19, 2021

Hello there, thanks for letting us know about your issue. We've an in-app chat open to help you if something comes up. Really sorry for the inconvenience and we'd like to find out why the videos didn't show up on your dashboard. The app has successfully sent you emails with the created videos in them, so it seems the creation was successful.

Also, we'll try to contact you via email as well and kindly ask you to reinstall the app and get this issue sorted. :)

Thanks again!